McDonald's Menu Prices at 7101 Leesburg Pike ★3.7 (1171)

I am a regular at this location, especially for breakfast hours. The quality of how well the food is cooked really depends on those who are working. Some days the food is cooked perfect, such as today, but other days the hash browns will be undercooked, bacon will be soft and soggy, McNuggets won’t be crispy, fries will be soggy and cold, etc. These same workers can barely handout, either. One day I waited 45 minutes for my mobile order, food was cold, and they couldn’t care less when I mentioned it. Maybe if I didn’t frequent as often as I do (5 times a week), then I’d understand ignoring me but they know who I am at this point and still couldn’t care less. My 5 star review is for those employees who care, cook well, and do their jobs properly.

I come to this McDonald’s all the time and have honestly never had a problem before, which is why today’s experience really caught me off guard. This location is usually reliable and the service is typically smooth. Today, though, the woman working the counter, shown in the photo attached, seemed extremely overwhelmed by how busy the store was and unfortunately took that frustration out on customers. I politely gave her my order number several times and asked if she could help me retrieve my order. Each time, my request was ignored. She expressed how busy everything was and then walked away without helping me at all.

Convenient and Reliable! This McDonald’s has been consistently solid for me. I’ve never had issues with incorrect orders, and the food tends to come out pretty quickly, even during busier times 🟨. While there isn’t a traditional drive-thru, the pull-in pickup lanes work smoothly and don’t really slow things down. The location itself is convenient and easy to get in and out of, which makes it a dependable stop when I’m in the area. Overall, a reliably good experience.

Terrible service, they didn't complete my online order, and to top it all off, I found a hair in my burger just as I was finishing it 😪 and they refused to give me a refund

It took over 20 mins to receive my curbside order when people who pulled in and just order at the counter were able to get their order placed and food long before I did which was an order of 3 small items. Horrible service and speed. I had to literally just walk in to get another order. Would not recommend at all.