McDonald's Menu Prices at 188 Depot Street ★3.1 (579)

This is the first time I have ever written a negative review for any restaurant, but my experience at this McDonald’s left me with no choice. I placed a takeout order through the mobile app tonight. When I received my order, I noticed that the Sprite included in my meal was missing. I returned to the counter, and the older gentleman who assisted me was very friendly and polite. I really appreciated him. At that point, I had no complaints about the service. However, I had also ordered a Double Filet-O-Fish, and I later realized that I had been given a single Filet-O-Fish instead. I went back to the counter again to explain the issue. The same gentleman handed the burger to a woman in the kitchen area who was wearing black clothing, glasses, and did not appear to be in a proper McDonald’s uniform. She seemed visibly irritated and unwilling to help. What shocked me the most was that she lifted the fish patty with her bare hands, without wearing gloves, to check the burger — and she did this in front of everyone. I was completely stunned. This was extremely unprofessional and unhygienic. Even the gentleman assisting me appeared embarrassed by the situation. I have never seen food safety standards handled so poorly at any McDonald’s location before, nor have I encountered such an unpleasant attitude from staff. This incident seriously concerns me regarding hygiene practices and employee training. I sincerely hope McDonald’s will take this matter seriously and improve employee training, supervision, and food safety standards to prevent this from happening again.

This location says it’s open until 11 PM But will not serve customers that walk in the building after 9:30. Even though the doors aren’t locked for an hour and a half after that. They only provide service for people that go through the drive-through, even though it is the same exact thing and you are able to just order at the counter instead of at the drive-through window. This has to be the worst McDonald’s I have ever went to.

Mcdonald's was incredibly busy and slightly understaffed. And although the wait was long... some employees were clearly busting, to do the best possible job they could. People were rude an impatient, and everyone there was incredibly professional, despite it. Thank you for your perseverance.

I had a horrible experience here in the drive thru this morning . The teller got the order wrong and I corrected them at the second window that we wanted two sausage egg and cheese Mcmufffins and two hash browns and the teller that took the order had down two sausage muffins without egg and cheese , we pay get our food and pull away and realize we don’t have our hash browns so went back thru drive thru to tell them and get them and we pull away again and open our sandwiches to realize our order is still wrong and they gave us two sausage egg and cheese McGriddles ! I am irate at this point and just had a medical procedure done and live over an hr away so I call them and tell them my order was messed up not once but 3 friggin times and I wasn’t turning around a third time so whoever I spoke to on the phone told me if I come back again she will replace the sandwiches but I won’t be back anytime soon but I will hold onto this receipt. I would honestly just like my money back at this point ! Your staff really need to get it together. I’ve never had such bad mistakes happen at any other McDonald’s in Vermont or new Hampshire ever in my life . Do not waste your time going here or check your food before you leave !

Okay to start your employees. Need to learn the menu. I ordered two Mccrispys and I received two McChickens on top of that your employee did not hand me my beverage and was very rude I work in customer service. It's not that hard