McDonald's Menu Prices at 922 N Commerce Blvd ★2.9 (561)

This McDonald's absolutely sucks! Food was disgusting! The only thing they got right way the chocolate chip cookies that tasted like straight up plastic. Food was incredible. Asked for no pickles, got pickles. Fries were soggy, cold and half empty. Ordered two snack wraps with literally old stale tortillas that were falling apart and the smallest tiniest little pieces of chicken that were hard and chewy. Filled the tortilla with sauce to cover the taste of the old crumbly tortillas. Got chicken nuggets for my toddler that were so hard that she literally couldn't bite into them despite having all of her teeth... Little black burnt specks all over chicken nuggets like they haven't cleaned thirty deep fryer. Asked for ranch for the nuggets, got fake honey corn syrup sauce. Got two large drinks with no straws. Waited over 15 minutes for my order. Straight up DISGUSTING food. It's like they intentionally messed up this order. I paid 30$ for food we didn't eat. This McDonald's should seriously get shut down. SERIOUSLY, so many bad reviews about terrible food here, they don't care at all about their quality or customers. I will be contacting corporate after seeing the reviews. They 💯 need to be shut down.

I went to McDonald's today and these were the signs that greeted me. The employees at work actually did a fairly good job considering they were understaffed. There were no large soda cups so you had to order a medium or a small. This location needs some management help.

I wish negative zero stars was a option. This is literally the worst McDonald’s known to man. The service is so incredibly slow and they don’t have their crap together so they will send you to the curbside then completely forget about you for almost 15 mins and PLEASE don’t say that was a small instance because then I ordered the next morning and it took almost 12 mins to get a basic food item. Then the lady was incredibly rude to boot. They were also rude the evening before. The service overall just sucks, they clearly don’t give a crap about their job and the manager seems to be just lazy to me because clearly from all the other reviews this place just sucks overall. Order also came wrong so make sure to check that.

Customer service is severely lacking. Do better McDonald's. My hubby and I stood at the counter for 10 min with zero staff approached us to take our order. Meanwhile, 3 employees by the drive through window were watching us and none of them asked us if we would like to order. So we left.

I have had nothing but TERRIBLE experiences here. I first had to wait 20 minutes in line because only one of the lanes was open, I get that it’s a Sunday but you are off of a busy highway and it’s fall break, you should be prepared for heavy traffic. I then finally get to order to then be told that they are out of basically every type of drink including shakes, smoothies, frappes, etc. so I’m forced to order a drink that I don’t even want. No one is at the register so that wasn’t helping the long wait time. I pull up to the window where they hand you the food to pay and I have a free meal voucher (which was given to me from a different location in St. George because my order was messed up) which was the only reason I was getting food from them in the first place. Just to be told that the meal I ordered wasn’t “covered” with the voucher. I asked why not because the voucher had no restrictions and her response was “because our system isn’t taking it”. That’s not my problem. I was given a voucher and was promised I get a free meal due to previous order mess up just be told that it wasn’t working. I appreciate the lady who took extra time and figured out what was wrong but this was just absolutely unacceptable. I have had terrible experiences with McDonald’s in southern Utah for the past couple of months. Management is obviously not doing its job, the owners should now be stepping in and addressing the issues because almost everyone I’ve talked to has had bad experience with the company lately. Overall, if you pulling off of exit 13 to get some food, just go to Culver’s and save yourself the headache and disappointing experience.