McDonald's Menu Prices at 621 E 200 North ★3.1 (1067)

I’m a regular here and work late shifts, so I usually appreciate having a 24-hour spot nearby. However, the overnight service has become a disaster. Tonight, I sat at the drive-thru speaker for 5 minutes with no response, only for someone not in a McDonald's uniform to finally come up directly to my car window and tell us to leave because they were ‘cleaning the flat top.’ As a former McDonald’s employee, I know the standard procedure for a 24-hour store is to clean them one at a time (staggered) so the kitchen can keep cooking on the others. So I know that was an excuse to stop working, not a reason to close the drive-thru. The noon to midnight crew is awesome, day crew is okay sometimes mess up but hey they get busy. But the overnight staff, is failing. Orders are consistently wrong, items are missing, and if you have an allergy or request 'no onions,' or something else they ignore it every time. Which can put some people at serious risk. Lastly having non-uniformed people wandering the parking lot at 2:40am turning away customers is a major security and professional concern. This location needs better overnight oversight immediately.

10/14/2021 Update: I decided to come back and when doing so noticed no improvements in their lack of ability to clean their restaurant, as indicated by the photos I presented. It makes it hard to eat here for those reasons. So I lowered their rating. Service at this location was great. The employees got my food out to me fairly quickly. Their food was hot and fresh as well. I also live that their lobby is open. I haven't enjoyed being force to use the drive thru window the past 18 months. The only real complaint comes from how messy parts of their dining room is. I don't think this location has been busy enough to ignore cleaning their tables. Overall though I had a great experience.

Rarely if ever is my order correct at this location, missing simply items like sauce for nuggets in kids meals or french fries. In combonation with the typical mcdonalds issues like a "broken" ice cream machine.

The only redeeming quality of this McDonald's is the friendly register workers and the fact that this place was relatively clean (which might have just been because they weren't busy on a Sunday). They actually had accesable fountain machines, but the only things that weren't out of order were the powerade and Hi-C. Other drinks had to come from behind the counter, which was a struggle because they didn't seem to pay attention when someone was waiting for help. The food came out pretty quickly, and once I grabbed out my spicy chicken sandwich I realized why. It looked like they tried playing corn hole to put the patty and bun together, then sat on it. They were willing to give me a non-squished one free of charge, which is why this is two stars instead of one. Not impressed with this McDonald's.

Wanna talk about the WORSE McDonalds?!? Then look no further than Roosevelt Utah!!! Just drive 30 minutes to vernal it worth it!! Order just a cheeseburger meal and they make you pull up!!! Order a water….pull up!!! Order an ice cream…oh wait…ITS BROKEN!!! 3.1 is to good for this place!!!