McDonald's Menu Prices at 902 S Main St ★3.2 (1871)

Ok…so one might ask: “Why bother with a Google review at McDonald’s?” Fair question. Wasn’t planning on it, but then had some really friendly service that I wanted to call out. Seems this location has struggled a bit with customer service (reading all the other reviews)…so figured I’d share some love here for the friendly staff that helped us out. We had a couple of small issues with our order and they fixed things quickly and did it with a smile. As for the food…well, it’s McD’s. So it’s average. You know that going into it. But I will say they have the VERY BEST Diet Coke!! Scientifically proven!! 😂 We brought our grandkids here for the Play Place. Probably the only reason we would come. Otherwise it would be drive thru for the Diet Coke!! And then, of course, there is breakfast at McD’s! It’s almost like rating an entirely different restaurant! Hard to beat an Egg McMuffin with Sausage.

Honestly McDonald's has always been my go to for a quick bite when life gets a little busy. Whether this be in lobby, drive thru, or doordash. We generally always get quick service (yes there are times that it is very busy). There are some employees that stand out above the others, they are fast, friendly, and trying hard to have things go smoothly. Bret the GM is a hard worker, and I feel he is doing his best to keep the store running with the best service possible. Morning shift employee Isaiah is quick, generally always has a smile, and is friendly to work with. Nick that works day shift is a strong worker and will generally help with anything I ask for when in lobby. Night shift Kenton is fast, always working hard, and answers any questions asked. There are others that I do also feel do a good job like Levi, Brock, Lucy, Chandler, Shambria, Miguel, Juana, Connor, Tyson, and Logan. The food is and has been the same for many years. I do however miss the healthier side of McDonald's when they had their salad line, it was a great selection for a quick but healthy bite. I do enjoy their french fries, unsalted (sometimes they are a bit to salty). Breakfast is the best by far with the Sausage McMuffin with egg, and a cold diet coke. Just in general, thank you for doing a great job, working hard, and always trying your best. Some customers need to remember that even though it is fast food, if you want your orders to be correct and fresh, patience is a virtue.

The last several times we’ve eaten here, I’ve upgraded my meal to a large, and each time the large fries have been only about half full. On top of that, they’re usually cold and taste old. This has happened consistently, not just once. If fries need to be cooked fresh, I would much rather wait a few extra minutes than be served soggy, stale ones. Receiving a half-filled container of cold fries when paying for a large is unacceptable. Quality control at this location clearly needs improvement. I strongly recommend that customers check their bags before leaving the drive-thru. I’m sure if you asked them to fill the fries all the way, they would be happy to — I just always forget to check before I leave. That said, the crisp Dr Pepper is always on point.

Ask for no cheese when I ordered. Confirmed no cheese at the window (they had no idea I said no cheese). Got cheese anyway. I knew I should have checked it before pulling away, they got me. $14 down the drain. Update: I called and they picked up and immediately hung up the phone. Suffice to say, I will never go to this location again. Whoever is shift managing this place is really blowing it.

I do not like the new updated McDonald's decor. It's cold and sterile. Nor do I like having to ask for a refill on soda. That being said the service was good. The food arrived timely, at the proper temperature, and as ordered. The dining area and the restroom were clean.