McDonald's Menu Prices at 120 W. Butcher Rd. ★1.5 (60)

To give a one star review is too generous. Why do they bother having a dining area when there is no cashier to properly assist you. Nor is there an in-house soda fountain or napkins. After ordering from the AI computer eyesore, it took at least ten minutes get the overpriced items. Mc Donald's is a sad, pathetic restaurant despite the technology.

This by far is the slowest McDonalds in Ellis County, the more busy one on Highway 77 is way more faster than this one. Been in line 20 minutes and still counting, waiting on breakfast. This is the only McDonalds that makes you pull up to the 3rd window, or parking spot one, everytime I order. Not really trying to be too negative, but they really need re-strategize how they run the line.

Oh my where do I start. First of, if you’re reading this. DO NOT accept to go park at number 1 or anywhere besides the main food window, they can wait. I ordered my food fresh (and specified the sauces I wanted), I pull to the first window, I pay, then pull up to the second window and receive my drink. They ask me to go park at number 1 while they make my food fresh… Before I leave the window, I request the sauces I wanted AGAIN, even offered to pay extra. They say no it’s fine, so I head to number 1. I’m waiting there with my wife for 5 minutes and some guy finally comes out and asks for the receipt because they lost the order… Okay that’s fine, I give him my receipt and tell them I want it fresh and want my sauces After another 5 minutes, my order comes out and I drive home, trusting that after telling them 3 times my order, that they got it right. I get home, lay down to watch a movie and open the bag to find no sauces and my missing nuggets… To top it off, the phone number on the receipt gets to no one and they don’t have a phone number on google Next time, I’m staying AT the window until I receive my food, I’ll bite everything to make sure it’s fresh and check every sauce before I drive off

Pretty pathetic when you charge people for bacon on their burger and don't bother to put it on the burger. Had us park and wait so it could be "MADE FRESH".

Was excited for this place to open to have another late night option, but holy mother of god this is the worst fast food service I’ve ever had lol. I’ve been a handful of times since opening and it has taken 20+ minutes every time to get my food, and it was like 2 cars in the line at MOST (order was also botched twice). I’ve never seen more than one person working when I’ve gone in the drive through at night, seems understaffed to hell.