McDonald's Menu Prices at 4500 W. University Dr. ★3.2 (900)

I just visited this McDonald’s and ordered through the drive-through. The service was good, and I’m not blaming the staff. As I’ve mentioned in my previous reviews, McDonald’s taste is usually consistent across locations. However, I noticed two small things at this location that could use a little more care: 1️⃣ Fries quantity felt less than usual. Since we’re paying for it, consistency in portion size really matters. 2️⃣ Burger bun was over-toasted, and I could clearly taste it, which affected the overall experience. I’ve visited many McDonald’s locations — some prepare burgers perfectly, with the right crispiness, sauces, and balance. Here, the preparation felt a bit random rather than professional. This is not a bad review — just honest feedback. Some customers may get a perfect order, some may not. I’m only sharing what I experienced so the franchise can improve consistency. If this is taken care of, I’d be more than happy to update my review. Thank you.

I ordered a McChicken as it comes but paid for added tomatoes, cheese and added pickles and mustard. I got a sloppy mess missing lettuce and tomatoes and a stale chicken patty. Im not about to drive back but will never stop at that location again.

I had a disappointing experience at this McDonald’s drive-thru. The person taking my order seemed extremely frustrated and impatient, rushing through the process without giving me a chance to speak properly. After waiting a long time in the drive-thru lane, I still didn’t receive my order. I ended up going inside the restaurant, hoping for better service—but unfortunately, it was the same. The staff inside were rude and unresponsive. I had to wait again for quite a while just to get the food I had already ordered. Very poor customer service and a lot of unnecessary delays. Definitely not the kind of experience you expect from a brand like McDonald’s.

I ordered a mcchicken meal deal. This was my order. I didn’t know two hamburgers with cheese was a part of the mcchicken meal deal or a medium fry.

Visited this café recently and unfortunately, it wasn’t the best experience. I had placed a mobile order for the Peppermint Cold Coffee, only to find out it wasn’t available when I arrived. After talking with the staff at the counter, I opted for the Iced Caramel Coffee instead as a replacement — but the flavor was off, oddly salty, and definitely not what I expected. Also felt like it did not have Caramel at all! While the team was polite and helpful throughout, the drink itself left me disappointed. I might think twice before returning next time.