McDonald's Menu Prices at 216 Coit Rd ★3.5 (1344)

Hello, this situation needs to be address. This location is near my job to get a quick takeout. So the management team here is not what it is, I mean never friendly than always have a attitude. Now remind you I come through drive thru always. I'm in management so I always speak, ask for ketchup or extra napkins....Always ATTITUDE YES FROM management working the 2nd window. First I was ignored when I ask for ketchup & she act like she didn't hear or see me still at the window. I've over looked this poor service here a coupler times. But here today has to be addressed. Also the food never fresh or hot. Lukewarm or hard/old. I had to ask one day to the female manager short Hispanic or Indiana was she ok, b/c how she handed me my bag of food & drink. I also stated to her as a manager her attitude isn't acceptable & not professional also told her if she didn't feel like being at wk. She should've kept that attitude at home. After today I won't be spending my money there again to get mistreated or rude service. Also will let my cowkers,family & friends know to bypass this McDonald's & go a little further for better customer service & fresh food. I wish I could've rated a 0 . Corporate office really need to have a customer service class & freshness of food course class here for real !!!!!!!!

Had the sweetest lady at the second window tonight at 10pm. She is genuinely the nicest worker I have EVER met at a McDonalds. I just wanted to give her 5 stars bc she was so sweet and I wish more people like her worked at McDonald’s. They are truly so lucky to have her as a staff member. Also ice cream and snack wraps were 10/10 but the customer service carried.

Always check your order. This location is no choice for forgetting items. If you don't catch it on the same day you are out of luck. If you try to mention it when you come back they will act like you were trying to scam them. Corporate has an online form but the only outcome is basically them telling you "Thanks for letting us know."

We ordered water 2 large and one small and they CHARGED ME .26 cents on my CC for WATER WHAT A JOKE and I ordered 30 NUGGETS so no not JUST WATER. asked to speak to a manager and she said I am the manager I have been going to this McDonald for more than 20 yrs and the other manger was very nice but this person was so RUDE don’t go here

ordered apple pie for friend who is allergic to dairy, package said it was apple pie, but the pie was pumpkin and creme and it could have killed my friend. poor service; would avoid for dietary restrictions