McDonald's Menu Prices at 2810 Washington Dr. ★3.1 (521)

Five stars. The drive-thru was busy as hell, but personally I don’t care for eating food handed through a tiny window like I’m feeding a raccoon in a parking lot. Inside was completely deserted — which is perfect, because busy outside means the grill is getting absolutely abused by a cook flipping burgers like his life depended on it, so everything’s fresh. I went to take a leak and by the time I came back my order was already waiting for me like The Flash had just picked up a shift here. Fries looked great, were hot, and hit exactly the way McDonald’s fries are supposed to. Burgers were solid and exactly what you expect from a good franchise.

McDonald’s food taste is generally consistent since it’s a franchise, so I’m not commenting on the taste. My concern is purely about the service at this location. They didn’t provide any napkins or paper towels. After eating, I had to drive my car without even being able to clean my hands — that’s not acceptable. Later, I noticed the napkins were missing completely. The packing was very poor. The burgers were collapsed and thrown into the box without proper arrangement. It didn’t even feel like eating a burger — I had to arrange everything myself before eating. If customers have to assemble their own food, it defeats the purpose of ordering. I’m not blaming McDonald’s as a brand, but the service quality at this location was really disappointing. This may not happen to everyone, but this was my experience, and it honestly felt careless. Service matters just as much as food. I hope this location improves attention to basic customer needs.

Every time I go to this location, they mess up a small portion of my order. Normally things like missing sauces aren’t a big enough deal to write a review about, but last night I had a horrible experience at this location. My burger came out extremely undercooked, which I only found out after I had already taken a bite. Normally I don’t mind pink in my burgers, but never from a fast food restaurant! Not only that, but they gave me the wrong drink. After telling them what drink I actually ordered, the worker seemed very impolite. I’m not gonna snitch or anything because they fixed my drink immediately after letting them know, but it was very disappointing to have that experience immediately be followed up by a mouthful of raw meat (lol)

Cesar your reputation proceeds you big bro. Although I haven’t been to this McDonald’s specifically I had a great experience reading the reviews thanks to you! You’ve been very friendly, professional, and made sure everyone’s orders were correct and served quickly. Your positive attitude really stood out and made the reviews enjoyable. It’s always nice to see someone who clearly cares about their job and the customers. Great service—keep it up, Cesar!

Took close to 10 minutes to get our food with only us in the restaurant. When we finally do get our food, highly disappointed in the egg portion (smallest I’ve ever seen) and ONE piece of bacon on a platter that cost $8!? To top it off, my breakfast sandwich bottom was burnt…. Disappointing to say the least.