McDonald's Menu Prices at 952 S. Broadway St. ★3.1 (506)

Showed up today around 10:30pm and received a few items. To preface, we live in the area and this is the 10th+ visit to this McDonalds. Burgers are thrown together without any regard to what they look like, half the ingredients weren't even on the burger. The food was cold on-top of that. No sauce when we ordered 2 six piece nuggets after clarifying the sauces twice. In the past if you show up past midnight even though they are supposedly 24 hours no-one will answer the drive-thru. I have knocked on the drive-thru window and they completely ignore me as well. For being 24 hours I don't know what the problem with serving customers is but they don't want to do it between 12-4am. Service during the day is alright but they will always forget food as well. Not a great McDonalds, terrible service, and even worse attitudes from the staff.

Update ……. Oddly enough back here 10/17/25 6:30 pm. Young man again is amazing and sweet at the first window and lady at the second is very rude. Let me sit there forever waiting on a coke and apple pie. That’s it. While she continues to make like everyone’s drink in line and then she ask me what was my drink and I told her so she gave me a random small drink and I said it was large and then she grabs another drink and hands to me AGAIN literally spilling it as she is handing it over and doesn’t say thank you or anything. No im sorry. Nothing No social skills at all. She gives me the death stare and I said well thank you very much !!!!! Wow. I do expect more from McDonald’s as much business as you get and the ONLY reason I still come with no kids is the good drinks ,affordability, accuracy and service. I’m not sure if this girl has some type of mental health diagnosis but if so then maybe put her in the back. Certain people are good for the window. Usually come here because it’s good service and food and drinks fresh. Today 09/10/25 at 5:55 pm came through. Got a drink only. Lady that hands me the drink wearing a button up so I assume some type of manager ish. Idk. Extremely rude. Hands me my overfilled drink. Watched it spill all down my arm and walk off. I wait and wait for her to come back and ask for napkins clearly I’m drenched and she hands me napkins. Does not apologize and walks off. Like what in the world do we live in that people think they should act this way and get paid. The young man working the first window had better service and maturity. Just ridiculous and I’m on my way home so for me to sit here and write this means it was pretty bad.

This was one of the worst MCDONALD'S I've been too n a long time . My family and I waited for 17mins for our food , sit on the counter for 9mins . We went up there to ask if it was our food and they said yes but forgot to call the order number out then when they Decide it To remake it they messed up the order and got mad that they had to remake it again and then I asked for extra pickles they gave me 2 and when I went up to the counter to get some they told me I could only receive 2 more bc they refused to let me have some bc they had messed up 3x on one order make no sence! My family and I was so upset ...

I am writing to formally report a very concerning experience I witnessed at one of your locations. I will have this escalated as soon as I can get the number to report it. During my visit, I personally observed the General Manager, who was identified by another employee as Alejandra, repeatedly cursing at employees and speaking to them in a demeaning and disrespectful manner. Her language and tone were unprofessional, hostile, and completely inappropriate for a leadership role—especially in front of customers. What was most troubling was that this behavior appeared normalized, not corrective or isolated. The employees looked visibly uncomfortable, and the environment felt tense and demoralizing. This type of conduct not only impacts staff morale and well-being, but also reflects poorly on the McDonald’s brand and its stated values around respect and professionalism. I believe management behavior like this warrants immediate review. Customers should not witness verbal abuse in the workplace, and employees should never be subjected to it—particularly by a General Manager. I am bringing this to your attention because I believe corporate leadership would want to be aware of behavior that undermines both employee safety and customer trust. I hope this matter is taken seriously and addressed appropriately. Thank you for your time and attention.

This is the absolute worst Mc Donalds I've ever been to and I've been all over. I have given this location multiple chances and EVERY SINGLE TIME they are extremely slow, wait for more than 20 min slow and on top of that, more than half of the time the order is incorrect to some degree. Either get someone from the Burleson or Cleburne locations to come in and teach the employees how to make that place run properly or just shut it down and stop wasting every one's time and money so a better fast food place can take that spot.