McDonald's Menu Prices at 7233 John W. Carpenter Freeway ★3.4 (1742)

Update, plan on removing this Monday as I was contacted. I’ll change it once it’s fixed. Also updated to three stars Worst experience I’ve ever had at a McDonald’s. I used my points for an order , they didn’t have what I ordered then offered something 1 third of the price. The next day I sent a complaint and they offered to replace it with two of my original order. When I went for my replacement the manager on duty told me “no we don’t do that” then refused to even read my email. Now Mike Austin is not responding to my email about righting the situation. Also they don’t answer the phone number listed. I wouldn’t care this much but the staff here is extremely disrespectful. Guess I’ll be going to twitter, Instagram and Facebook because you can’t get ahold of anyone who cares about customers and their experience. If I was actually helped I’d remove my review but doesn’t look like that’s gonna happen.Don’t worry I added proof…

Very Bad Service 👎 People working here have such bad attitude i bought breakfast and was here working on my Tablet when lady Alicia asked me I had to leave. Like why ? Not even people in here. But now I know why. Supervisor BRETT need to be more Respectful with attending his customers and show people working here to be patient calm and respectful to their customers 💯💯🤨 Never have I been kicked out of a MCDONALD'S LOL as you see in my Picture not many people here.

I came to place an order today around 7:15 PM at the drive-thru. I waited about 10 minutes for my order to be taken. I politely said “hello” multiple times but received no response and was skipped four times. I then went to the window and explained the situation to the employee there, who was kind and understanding. However, when the manager was informed, she responded rudely, gave me disrespectful looks, and spoke to me in an unprofessional manner.

This review is more about McDonald’s in general not particularly this location. I hate that they try to squeeze you dry. When ordering on the app you only get one complimentary sauce. One! Anything additional is extra. I’ve been to several locations where I just ask at the window and they give me anything extra without any hassle. Here, they told me that you have to pay extra. I don’t blame the workers, they’re following standards placed upon them. But those standards suck. No other fast food restaurant has this structure that I know of so I’ll be going elsewhere in the future. Bye McDonald’s, hope it was worth it.

My husband has been trying to get a replacement for a month now at this location. Not only did the store disrespected the first time by refusing to refund him when their boss offered a replacement they couldn’t even follow up with doing that. I can see why this location is negatively reviewed. Do better