McDonald's Menu Prices at 5960 Greenville Ave ★3.5 (1748)

Did a very rare order from McDonald’s and never doing that again. They left the most important item out of the order and when I tried to call to let them know, no one answered it went straight to voicemail over and over again. Way too far away to drive back up there. So I emailed their customer service thinking that surely they would refund me for the products I never even got. Nope! They just said “sorry about that have a great day” Literally stealing your money. I don’t know how they’re still in business.

Idk what it is about this location but the fries are NEVER fresh. How is the sandwich hotter than the 🍟? First time I visited here, I chalked it up because it was late. 2nd time, during lunch hour and the fries are somewhat cold to the touch. I gave the fries to my dog. To the Owner:: I used the link you provided and it takes me to a form to fill but there's no case numberi can give. Can you just email me?

Not only was I charged extra for a large water in my meal but they had “no carbonated beverages” and when I said ok I’ll do lemonade they didn’t have that either. If this wasn’t enough they got my order wrong. Don’t waste your time.

I live relatively close to this McDonald’s and have been here quite a few times. My rating is based off this being a McD’s, and not a high end service sit down restaurant or anything it’s not designed to be. The staff here has always been friendly when I’ve come, food has been hot and well made (for a McD), and I’ve generally gotten what I expected. A couple of times my order has been wrong (as with many fast food restaurants), but they’ve kindly fixed it when asked and shown the receipt. The drive thru line can get long during busy hours, but not insanely long, and inside almost never gets crazy. Plenty of surface parking is available onsite if you prefer to go in, or if you get an incorrect order through the drive thru. I would say ask for condiments, napkins, etc, as I’ve seen this be an issue with more fast food places lately. Generally I’ve found this to be a completely reasonable McD’s relative to any other after multiple experiences with them. I’d recommend them as much as any McD’s, and more than many others I’ve been to that have offered a less desirable experience.

I got the distinct feeling that the head manager on duty was pretending that he can’t speak or understand English very well in order to ignore the issue I was trying to bring to his attention. I felt discriminated against.