McDonald's Menu Prices at 3750 Forest Ln ★3.3 (1749)

Ordered for pickup in the app. The person came out with two orders, wasn’t sure which one was mine. While trying to figure that out dumped a coffee from the other order all over my bag. Luckily it didn’t get on the food but it did get coffee in my car while driving home. Edit: I didn’t know it was so hard to count to 6. Ordered a 6 piece nugget and got 4.

Ordered a Big Breakfast with Hotcakes and they completely forgot the hotcakes haha. Sucks after making me wait 15 minutes in the drive through. Las señoras de la tercera edad que trabajan alli ya no deben trabajar ya no miran.

I go inside to get my food which took over nine minutes for them to prepare an egg McMuffin, the new design of the store. You have no clue if your mobile app order went in. You don’t see any employees you don’t see aI go inside to get my food which took over nine minutes for them to prepare an egg McMuffin, the new design of the store. You have no clue if your mobile app order went in. You don’t see any employees. You don’t see a monitor where the status of your order is it is such an uninviting, friendly location, and your food is passed through a cubbyhole.

How can the soda machine not work at 11 am on a Saturday? This location is a mess. Today they had items listed on the menu that are no longer available. I could not order any sodas. The shake and ice cream machine was down (it’s always down at this location). It’s not my first rodeo with this location either. I should know better - they take forever to complete orders and force you to wait over 20 minutes in the mobile pickup spaces. I left and went to another location that had the items I wanted. * I already wrote corporate but wanted to share my experience here to warn others.

The crew don't bother to see what customers need when your at the counter i kept going hello, hello even though two people we're making tea and coffee but they never looked to the counter. Manager finally peeked around to tell me they we're busy and I told her my food is getting cold and nobody is acknowledging I'm standing there. She again repeated they we're busy and I told her ya we're the ones who gave me the wrong item. She finally sent another crew member to help me but if I hadn't kept going hello my food would have gotten cold. The manager needs to get retrain on customer service the time it took her to argue with me she could have just asked me what I needed and given me the dip I wanted since they had given me the wrong one for my nuggets. Seems like they can't be bothered to help the customer ever since they went to the kiosk ordering.