McDonald's Menu Prices at 400 Illinois Ave ★3.5 (2312)

I used the app to get a seven dollar combo but learn that I could only get the base version of the sandwich instead of the deluxe. So you save $.29 total on the base version. Of course once you've used a deal at McDonald's you have to wait 15 minutes to choose a different one and not use that one, which was not an option for me this particular evening so I just paid to add the lettuce and tomato back to the sandwich and with the use of the app I actually paid one penny more than the regular combination price. But with all that we also ended up getting a wrong milkshake as well so the whole experience was frustrating. no fault to the person working, who did correctly explain and verify what was ringing up. I could only get the base sandwich, but it would be great if the app clarified that where it was easy to find.

Service was great. Food was great. Just had to order from memory because this location doesn’t disappoint with their menu screens being blacked out. 🙄

Came in for a late night craving. Took less than 5 mins to get our hot and fresh food, as well as ice cream! To our suprise it appeared to only be one person working!! Props to the manager with dark hair and a goatee. Super friendly even though i’m sure i would be stressed being the only worker with a line of people! Great service, good job man!

Had a mobile order for two large drinks and that's it. got to the drive-through, they said it'll be one moment. We sat waiting for 20 minutes, and were still waiting when someone else pulled up to the other speaker and got their order taken immediately. We waited another five minutes and was still not spoken to absolutely terrible service, I will never return to this McDonald's. Also, don't even try to get a refund, when you do them on mobile orders it takes weeks. I've been waiting for one for a month.

I ordered in the app and my husband went to pick up the order due to me having a migraine. We live 4 minutes from here. He came back with fries that tasted like they were made 2 days ago. Soggy, ice cold, and not even fry texture anymore. I actually gagged after eating one they were so stale. Why is is so hard to serve hot fries? They weren’t busy so they could drop to order or at least small amounts so people get edible food. I called to let them know the fries were inedible and as soon as I said can I please speak to a manager the guy on the phone just kept saying oak ridge McDonald’s over and over acting like he couldn’t hear me and hung up on me 3 times. I then had my husband call from his phone and they wouldn’t answer the phone. The clown mascot is fitting because this location is a joke. Update: my husband took the fries back and the female manager was not at all helpful and rushed him out with another order of cold fries.