McDonald's Menu Prices at 840 N Kentucky St ★3.6 (1674)

My child has a severe peanut allergy. When asking the employees to clean or remove ice cream nozzle due to high risk cross contamination..they said it doesn’t come off. They say they don’t know any ingredients in chocolate syrup and McFlurry ingredients. So, of course we couldn’t take a chance on him getting a vanilla shake as it could’ve landed him in the ER. Very poor customer service. Other McDonalds and fast food places have gone above and beyond in making sure everything is super clean so we don’t have to worry.

I want to bring attention to a serious issue I experienced at this McDonald’s location. I attempted to contact McDonald’s support regarding a disturbing incident where I was served chicken containing what appeared to be a tumor. Despite reaching out, I have yet to receive any response or acknowledgment from the restaurant or corporate support. This lack of accountability is deeply concerning and reflects poor food safety and management practices. I strongly urge others to be cautious when dining here. Proper food handling should be a priority, and serving potentially hazardous food is unacceptable. I hope this message encourages the restaurant to take immediate action to address food safety concerns and improve communication with customers.

Big Mac hamburger buns were so stale they crumbled when you bit into them. Took back to counter and showed one of the employees. He called manager over. They offered to cook me a fresh one. They must have forgotten as my husband completed his meal and I demolished the fries. We waited a very long time. Finally, I said "let's go". No more waiting. I told employee we were leaving. He was shocked I had not received the "remake" as he called it. He did not even try to find out why. Tables were dirty. Booth seats were dirty. The entire experience was a bad one. After spending $20 for dinner and driving over 8 hours on our trip...I was really disappointed. Fix for the next customer please.

Somehow the food here is always hot and good for a McDonalds, but the dining room is always a mess even when the place is empty with tables that need wiped and food in the floor. Trash is always overflowing, and flies are abundant. The service is meh, especially after they hand you the bag, no one ever comes back to the counter. Forget about ordering at the register.

I don’t know if they were having a bad day today, but I really couldn’t get out of this McDonald’s fast enough. I stopped here because I needed a place with Wi-Fi to hunker down for a few hours to do homework. I ordered a vanilla cone to start off, and it wasn’t great. The ice cream was more icy than creamy — it tasted cheap and poorly mixed. Later, I ordered my usual meal deal, which was fine. However, the biggest problems were the seating and the overall cleanliness. The booths are all positioned directly in front of large panels of windows, and at a certain time of day, the dining area is completely flooded with sunlight. There are no shades or blinds to block the glare, which made it very uncomfortable to sit anywhere for long. Cleanliness was another major issue, both in the dining area and in the restroom. Most of the tables were dirty, with spilled food and trash on the floor underneath several of them. It didn’t seem like anyone was cleaning throughout the day. The bathroom wasn’t much better — not the worst I’ve seen, but still unpleasant. There were no toilet seat covers available at all, so I had to clean the seat myself with soap before using it. The toilet clearly hadn’t been cleaned that day either, and the floor was sticky, which was disgusting. Overall, the lack of upkeep and attention to cleanliness made this McDonald’s an uncomfortable place to stay. Even though the food itself was acceptable, the environment left a very negative impression.