McDonald's Menu Prices at 1754 Mendon Rd ★3.5 (650)

I don’t usually write reviews because I work customer service so I understand when people have bad days, but this is genuinely the worst McDonald’s I ever went through to and i been to this location multiple times you know its bad when I’m taking the time to write a review. The workers there look at you like you owe them a favor always low on food/ Drinks you also get lucky if you get what you paid for. they gave me a medium meal with a small drink..

I had to wait 25 minutes just to get free mcchicken, sandwiches, and not only that, I was totally ignored. That is disrespectful, and I think something should be done about it. Because I was getting ready to walk out without getting my food. This is getting old. I think something needs to be said. And I had to hire more employees, then that's what they have to do. But I had to wait 25 minutes just to get 3 mcchicken, sandwiches completely. Ridiculous. Does chicken sandwich absolutely sucks. It tastes disgusting. It tasted like the oil was not changed. Definitely not going back there. And I wouldn't recommend anybody else to go back there.

Terrible experience. We walked in and let the team know the entrance was solid ice. Several other customers let them know as well. One gentleman slipped and injured himself while we were waiting. The manager told us she's only in charge of the inside, and didn't seem to care. The manager on duty also was screaming and cursing at another employee (another manager based on the raised voices). They continued to yell at each other for the entire time we ordered and waited for our food. Both were also on their phones while handling food. We were embarrassed to be there, so very unprofessional. The only positive was the young cashier who worked around them fighting...she was great. Management needs to go, no one should have to work in that environment.

well this was my small fry maybe about 4 in there what a rip off and careless people that have such a simple job

Food was awful. Got a double cheeseburger, fries and chicken fingers. All were cold, and not edible. Figure since I ordered using the app in the parking lot the food would have been made to order, fresh and hot, as there were no other customers there. I even had to pull up and wait for my food as it wasn't ready at the window. Wrong assumption to get food hot and ready. So disappointed