McDonald's Menu Prices at 720 N Claude A Lord Blvd ★3.6 (2017)

Went at a busy lunchtime and had to wait a few minutes to order & again for the food. Was happy that staff moved a slow order to 2nd pickup window allowing several of us to get our order and go from the 1st pickup window. Have to say that the 2 sandwiches and the fries were outstanding. Best fries I have had from McDonald's in memory, hot and not undercooked. I see why this location was so busy

Honestly I would give it zero if I could. This is the closest location to our house so we’re here fairly often and honestly I’ll drive the extra 5 minutes to go to the next location they are so bad. I pulled up and literally thought they were closed it’s so dead and I’m STILL sitting in a parking spot waiting for my food. And they suddenly stopped filling cups up all the way and blamed it on the ice machine?! Uhm so fix it? It’s been that way for months now. I’m sure it’s just the illusion that I’m getting less to drink if it’s just ice that’s missing but there’s a good inch empty at the top of the cup… it’s not a good look. I’ve never come here and not waited an ABSURD amount of time for fast food! Honestly not ever coming here again even though it’s way more convenient than going further.

I dine here regularly because I support people in the community so my stars here are an average experience over time. I am there mostly on Saturdays for lunch when things are very busy. The staff energy of this location is young and vibrant overall. It is clear that the managers have their hands full with tasks and staff. They are always friendly. There always seems to be new staff getting their feet wet when I am there, and a helpful manager present. When a manager is there, front kiosk service seems to be "stationed." Somebody is clearly dedicated to the assignment. When a manager is not there, it can be a challenge getting noticed. Even so, the issue is that you are not being noticed, not that you are being snubbed or that staff is being rude. Staff are always very nice. I have grown to appreciate a few of them, especially how they treat my client with special needs. The food, for the most part, isgood. The quarter pounders are always "wet" as my client like to call it. (This means hot and fresh). If a manager is not present (usually on other days), the food quality goes noticeably down. It is clear the managers affect the place in a positive way. (Judging by the reviews, it seems like it might be important to know WHEN it's best to go to this McDonald's.) Prices are McDonald's prices. Nowadays you should never go to McDonald's without the app. At this particular McDonald's, the food quality is worth whatever value you commit to when you walk in the door with your wallet. One thing that I do not understand is whether or not you are supposed to get your cup or be given your cup. Ordinarily you got your own cup, then it changed, so you were then given the cup. But the staff did not bring you a cup. There were times I was given a cup and then delivered a drink. As of this review you can grab a cup. I think. Overall, a good McDonald's location. Clean, bright and open atmosphere.

We are door washers and happen to even see the owner there this visit. This store obviously doesn't care about doordash orders. There were 4 washers in there waiting on orders. At least 5 dd orders on the screen. The guy that takes care of the parking lot was trying by himself to take care of curbside and doirdash orders and had no training and no help. When it was mentioned to the owner about helping him out, he said oh no I don't do that. There's never a backup like that at schuylkill haven or hamburg.

Every time I stop at the drive through, since there are dual ordering lines. They take the orders from the opposing line, (customers that arrive after me) 2 or 3 customers in a row, before taking my order. What ever happened to first come first served?