McDonald's Menu Prices at 400 E Waterfront Dr ★2.6 (1918)

I really enjoyed the $5 Meal Deal — it’s a solid option and honestly a great value. But I can’t say the same for my experience at this location. The way I was treated by the “MANAGER” left me in tears, which was really disappointing, especially since I was there creating content for McDonald’s. I believe in giving honest feedback, so while I’ll give credit where it’s due for the food, I also hope this review encourages the team here to show more kindness and professionalism to every customer who walks in.

25 min for cold food with missing items. 5 tables had trays or food still on them. When I asked for fresh fries and the missing ones, my fries were dumped into the other fries and I was just handed fries that were just as cold. I saw 4 workers without a uniform on, 2 did. This place is filthy! The pic is of 2 tables the others had people near them. I was here for 45 mins and no attention was given to the dinning room...lots of talking and hanging out in the kitchen though. I wish I was a secret shopper. This would be a large fail!

Worst experience ever. Went through the drive thru and ordered. Hamburger buns were hard as bricks. I had to go inside to get 2 new burgers. Homestead Pa. Waterfront is the worst McDonald's I've been to. I asked for the manager, he's busy. I waited 20 minutes for 2 burgers. And they still weren't right. I won't go back there ever.

I didn't think there could be a worse Pittsburgh area McDonald's than the Duquesne location, but then the Waterfront location stepped up and stole Duquesne's trophy. Yes, the Waterfront McDonald's is, by far, no doubt, the winner of the worst Pittsburgh McDonald's. There is a location in central Latrobe that takes the holy grail trophy for worst in Western PA, but the Waterfront is just awful. I recently drove away without my food (having already paid via the app) because 5 staff stood around inside and did nothing while I watched through the window, waiting for my food. That seriously happened. They all stood around talking for a solid 8 minutes and I never received my (pre-ordered/paid via app) food. I just drove away, no reimbursement requested. I'll just never go back and leave this here.

Here for breakfast at 9am on a Friday. I’m an out of towner and this is one of the best McDonald’s I have ever been too. My English muffin bun was soft and toasted, sausage and cheese was warm. Hash brown was hot and the atmosphere was happy and good vibes! Dining room is clean and customers are happy around me.