McDonald's Menu Prices at 1115 Sassafras St ★3.2 (2583)

Terrible service. I placed and fully paid for my order online in advance, and it consisted of only a burger and fries. Despite that, I still waited about 32 minutes in the Drive-Thru. There was zero response at the speaker, and my order customizations were completely ignored. I paid extra for additional ingredients and received a basic burger instead. Only go here if you have no other choice (unfortunately, almost all McDonald's in the city are closed at night).

30+ minute wait in the drive through for an online order, staff that every time I visit this location seem miserable and just do not care. Consistently getting orders incorrectly. Only reason this place still has business is because it’s McDonalds.

If I didn't have to give the review a star, I wouldn't. I submitted a mobile order for a coffee and a few McChickens on the app, went to pick it up, and sat in the drive-thru of this "fast food" establishment for 25 minutes. I couldn't afford to wait anymore, so I went to cancel the order and leave the line, but was unable to because they were already "preparing my order" (NOT!). Since I could not cancel the order, I went in to retrieve it, and the door was locked. Mind you, this was on a Saturday evening, and according to their website, the restaurant and the lobby hours are open 24 hours (I went in around 9:25 PM), so clearly the staff locked the doors purposely or just haven't updated store hour notices. The staff were inside, but some were preoccupied socializing with their boyfriends, whom they let in. Another customer who was also waiting saw me and let me in and of course continued waiting as well. I stood at the register being ignored while one of the staff was messing around with a group of boys for about 10 minutes, till the annoyance couldn't be bottled up anymore, and I asked one of the employees if I could grab my food they were "preparing", to which he stated he didn't see the order despite it being on my phone. I walked out and immediately reached out to corporate, just trying to get my money back. They responded and said they were going to reach out to the local leadership and would follow up with me. Did they? Nope! 72 hours later, they closed my ticket and didn't give me a refund. In short: Unless you have a bunch of time to waste, don't mind employees gaffing you off to talk to boys, and are cool about being lied about receiving your order, so they won't have to prepare your order or give you a refund, then this is the place for you. Corporate won't care either, so don't even bother. My advice: Go somewhere else!!! There's likely another franchise down the street or another organization that values your business a minute up the road.

If I could give ZERO stars I would, this has to be the most unprofessional and disgusting place ever. The staff is nasty, they respond nasty, always have attitudes, and can never seem to do their job properly ! 🙂 yall get paid FOR A REASON. There have been multiple occasions during the day where my order just simply isn’t done right even after I’m forced to wait more than 25 minutes at a FAST food restaurant might I add. If you do pick up or drive thru it doesn’t matter, the staff are still nasty and rude. Even when I order at night! They don’t give full portions my extras were not included in my order (extra toppings in McFlurry, extra burger topping, and or any side sauce) seems like they just have a nice group of incompetent workers and they don’t care 🙂 they should do better! Or just pay them less since they can’t do it right the first time 👍🏻

Wheelchair Accesible, wheelchair parking center sidewalk curb cut , single manual man trap style doors , drive thru in App ordering payment eat in take out. No pandemic precautions observed it was clean and sanitary , open public WiFi access , hi chairs for little people available .mens room was clean and Accesible both wheelchair Accesible toilet stall with Koala baby changing station on wall as well as urinal and sink . The interior was different than either broad street or Buffalo road , it lacked my preferred high top tables but wherever they got there in store music it had a really nice 80’s flavor . It was decorated sparsely what was there was inviting, in the man trap entry it had like faded old pay phone wall paper that maybe due to my age ,I enjoyed . In dinning area it was birds ( all mostly color matched to traditional McDonalds color palette ) .it was nicely lit with security cameras inside and out.edit forgot to mention this location does not have a soda /beverage station that’s publicly Accesible