McDonald's Menu Prices at 1101 Chestnut St ★3.4 (1025)

I really try to be open minded and very positive when I review places but sometimes it’s just impossible. Custer service should always be a priority in food service. I’ve been in the food serviced industry for over 20 years and know what it’s like. My sons went to this McDonalds to get all the kids food. My oldest son is a grown man. Asked a couple questions about sauces etc and the manager came out very loud and obnoxious to see what the problem was. There was no problem. They tried to make sure they were getting diet sodas they asked for and her response was the machine does it so they’re right. Finally when they got home half the sandwiches were missing and the 3 diet sodas 1 was correct and the other two were plain water. How correct was the machine?? Will never visit this McDonalds again . Need to work on your customer service starting with your manager.

This specific McDonalds is abysmal. The order is rarely correct and if it is correct, it's poorly made (burger overcooked, nuggets stale, fries not hot). I only eat McDonalds a few times a year and for some reason I keep giving this location another chance (because it's convenient) and boy am I disappointed every time. I'm finally writing a review after my Double Qtr Pounder w/ Cheese was burnt, contained a bun and mayo - no ketchup, no mustard, no lettuce, no pickles, no onions. Look, I get it. Nobody wants to flip a burger and get paid $12 an hour, but come the hell on. This location is absolutely positively horrendous

Every time I go to this McDonalds I get the same sandwich and every time they screw it up. Plain, extra cheese, add spicy sauce and they act like it’s such a demand. They ignore it constantly after asking me multiple times if that’s actually how I want it. Anytime I ask for anything different about my food they just blatantly ignore it do worse. I’ve gotten a sandwich with light onions and they put extra onions plus a type of onions that didn’t even belong on the sandwich. That’s just wasteful and ignorant. Go to the Macungie McDonalds.

By far the worst McDonald’s I have ever visited. Staff standing around while the place is filthy. Food is always made incorrectly.

If you have time to lean, you have time to clean. Or hey, you have a customer out here, and you looked at me and turned away. I see my order for delivery, you are leaning next to it.