McDonald's Menu Prices at 608 E High ★3.3 (1491)

Worst place in Carlisle!!! Service was awful…. customer service/cashiers were NOT friendly and acted like everything was a bother to them, food was cold, fries tasted like they were a day old, my chicken sandwich even had a bone in it!! GROSS! Not to mention…. Every time we go through the drive through we have to park and wait for the food which takes sometimes 15-20 mins. ABSOLUTELY HORRIBLE & UNACCEPTABLE!!! The people working there need to learn to respect the customers and do a better job!! Ill never go there AGAIN!!! DISGUSTING & GROSS!!! 🤢🤢🤮🤮🤮

Usually I'm a pretty patient person but today's experience has me tearing my hair out. I usually avoid ordering lunch because of past experiences but breakfast is usually good. Something's obviously changed. I had a birthday coupon which is why I decided to chance McDonald's today. However, I placed my order around 8:45 am and arrived around 9:20 am. They seemed to be busy and my app said I couldn't cancel because it was being made so I gave them the benefit of the doubt and waited... and waited... and waited for about 20 minutes. Eventually I was one of the only people still standing there so I decided to speak up. "hey just wanna make sure my mobile order isn't just floating around back there, I ordered about an hour ago." The guy up front seemed pretty cool but what I'm assuming was the supervisor of manager for the shift came up and asked me for a code. It's a counter pick up which normally doesn't have a code, and the order had timed out on my app. I told her I couldn't find a code but I showed her my recent orders. She then proceeded to say "do you have it under recent orders" and reiterated that I was showing her just that. She then mumbled something about mobile orders and codes and then just walked off. I assumed she was just gonna make the food that I showed her. Silly me. Maybe about two more minutes passed and I see she's still making other orders and completely ignoring my presence. I asked the cool employee up front if he could check if it's actually being made. He asked and she proceeded to tell me, once again, that she had no mobile orders and can't make it even though I just showed her that I ordered it. I then asked if I could at least get a refund and she said "it should refund in 24 hours" which I KNOW was malarkey. So I left, late for work, no money, no food. I am NEVER giving them the benefit of the doubt again and most certainly avoiding this location like the plague. Brunette supervisor with the glasses (I wish I'd gotten her name but I was late and in a blind rage) you need to be fired.

No sausage in my “sausage” biscuit. Pretty Obvious there was never any meat in it. They don’t even offer plain biscuits on the menu. Update: thought I’d try again. Here’s another sausage biscuit and it only has egg and cheese. I didn’t order egg or cheese. Maybe this is my fault. Perhaps the sausage doesn’t exist and they’re just tell slapping any old thing on a biscuit?

I ordered breakfast through Uber Eats from this McDonald’s on October 13, 2025, around 10:12 AM. When the Uber driver arrived, the woman in charge of the morning shift refused to give my order, saying breakfast was over, and told the driver to tell me to cancel. Because of that, Uber wouldn’t let me cancel without being charged full price — I ended up losing over $30. I even called the store directly, politely asking if they could replace my order with something from the lunch menu. She refused, was rude, hung up on me, and never answered again. I went in person later to explain the situation to another manager, but nothing was done. The issue wasn’t just the food — it was the attitude and lack of care from the morning manager. Completely unprofessional experience.

Always forgetting straws at curbside. Shouldn’t have to ask every time for a straw. Common sense things these people can’t pick up on