McDonald's Menu Prices at 407 E Plank Rd ★3.5 (1995)

Waited in just the drive thru for 45 minutes. not even exaggerating. There was barely any cars, at least 5 people working at 11:20 at night. Didn’t end up leaving until 12:15am. Nowhere to turn around at so we were just stuck. Then at the window the guy had 0 customer service skills. Crazy like we didn’t just wait for an hour, for a literal milkshake. Do better. 😂

Ordered though DoorDash around 440. Got my order delivered, my drinks were mixed. I got a caramel frappe extra caramel, and a mocha frappe add Oreo. Had no Oreos in my mocha frappe. They were in the caramel one. Called and mentioned my drinks were mixed up. Here is the response “maam, I PERSONALLY made those drinks and I know they weren’t wrong” I said “I am currently taking pictures of my drinks, I am more than willing to bring you the drinks or a photo of the drinks to show you that you made them WRONG.” He hung up on me. Almost two hours later, they still are not answering. Last time, he called my boyfriend a “jackass” for walking into the dining room at 1230am (he did not know the dining room was closed) this overnight guy has been here for months. I’ve heard/ read multiple complaints. I don’t understand how he still had a job at a place that “cares about their customers”

Wth man lights are all on but u can't use the drive thru and you can't go inside ? You should atleast shut the road side sign off . It says 24 hour drive thru.

Every time I go here the star rating keeps going down. It used to be the best McDonald's in Altoona to eat at compared to the station medical center. But it's been going down slowly. The last 2 times that I went I don't even get a full French 🍟. I ordered a large and got maybe a med size in the large container. Today ordered a medium got less than a medium. Not to mention the last time I stopped in to sit down and eat the soda counter was so filthy doesn't look like it was clean in months. My daughter went to get ketchup and small flies flew out around the ketchup dispenser. The manager needs to close for a night and them and the staff deep clean that place. The manager also needs to teach the people running the fryer on how to actually fill up the fry containers and stop cheating people out of food they pay for. And please put your curbside parking spots somewhere else like maybe on the side of the building. Last two times can't even get to the curbside pickup due to your consumers parking in them and dinning in.

Ordered on the kiosk and needed our cups. We asked if we can get four large cups, and we were in the middle of asking for the food to be for here and the dude just walked away. The employees here are not dressed properly, people who are working with the food do not have there hair pulled up. They handed out our food we were missing a double quater punder and our mocha frape. Went up to the front counter waiting 5-10 mins. They saw i was there and still didnt take my order.