McDonald's Menu Prices at 4020 Commercial St Se ★3.4 (1614)

I waited for my order for 45 minutes, after which I went to ask where my order was. They answered me rudely, saying, "Sit down on the chair and wait for your order. Everything is awful, there's dirt everywhere, and nobody is going to clean it up.

This was an interesting case. My friend got a double quarter pounder, bless him. And when he received it it was mostly raw with a little browning on the top and bottom, so I'm saying that the clamshell grill requires evaluation. He told them that it was raw, and they reviewed it and promptly agreed to remake the burger, I suggested they bring the grill down twice so it was well done. I suggest everyone do this regardless because it tastes way better that way, try it. He also received fries and stated they were cold and not fresh, in reality they were slightly warm. I'd recommend recalibrating the headlamp for the fry station. He asked for them to be remade fresh, and the older lady employee respectfully agreed. So the bottom line is that there were issues and those issues were promptly and respectfully resolved. Good people, great staff. You can not say that about all McDonald's...

Worst McDonald's experience of my life! We brought kids in with coupons for free icecream cones. Theresa, the manager, was SO rude! Apparently this particular store does not take any coupons. Regardless, no customer should ever be treated the way we were. We left and went to the other McDonald's at 5090 Commercial St. SE. They are friendly and accept coupons.

The location at 4020 commercial street opens at 5am but they never turn on the light M signs making it hard to see this location in the dark. This is a consistent issue, I get my order and have to tell them the light is off. My guess is that it's easier on the morning crew if no one knows they are open

Drive through after 8pm is slllooooww as molasses!!! I sat in a line of three other cars for 9 minutes!!!! The lady working the first window was super short and snippy. Second window was polite and gave me my food with a "have a good night", that was nice. This is the second time this week I have stopped in after I get off work (after 8pm) and it was slow the first time as well. I mean 9 minutes....what in the holy crap is that? I would have backed out of the drive through if not for the car coming in. Fyi: at that time of the evening you can literally drive to the McDonald's off kuebler / commercial and get your food before this place. Sad.