McDonald's Menu Prices at 4880 Ne River Rd ★3.5 (1415)

Was at this location last night. So while the staff were very polite and pleasant, I still got a double quarter pounder that was raw in the middle. Normally I would throw it out and move on but I spent a good chunk of the morning throwing up and feel obligated to warn others who may not want to share my experience

I’d like to give special recognition to Trisha at the McDonald’s on River Road in Keizer (Store #7362). Every time I visit, she greets customers with such a friendly smile and truly professional attitude. She knows the menu and services so well, and she’s always patient and helpful. What really stands out is the way she treats both customers and her coworkers — with kindness and respect. People like Trisha make all the difference. It’s always a pleasure to stop by when she’s working. McDonald’s is lucky to have her!

More than a few times in the last few months i have waited over 20 mins held hostage in the drive through because they gave my online order to someone else. The same situation each time. How can a franchise location be so incompetent? Who runs this place. I ordered online at 4:06pm they gave my order away and had me holding everyone up for 30+ minutes before they moved me aside and served everyone quickly while I have to wait. My order is small lol It’s now 4:46 still waiting for my order.

This one is for that wonderful lady Dee, one of the managers there apparently. Terrible customer service, taking my order with impatience and rudeness in her voice. As I confronted her she proceeds to explain to me “oh yeah so the customer is always right and without us we wouldn’t have a paycheck” Sarcastic and rude. I understand fast food industry is rough. But uphold your values. Preferred not to write about this experience but you hold a role as a manager and this is the example you set for your employees? Be better.

Whoever was working the drive through was rude and added an extra item to my order without asking. She’s lucky it was only $1! She also didn’t even confirm m order or tell me the total. She says “pull forward” but did not specify which window to stop at. I slowed at the first window but she was faced away, leaning against the window talking to someone. I continued toward the next window and she finally opens her window, saying I drove past her… I reverse and I say, “oh you had your back to me!” In a nice way. She takes the payment and slams the windows shut. Okay??? Goodness.