McDonald's Menu Prices at 351 E Robinson ★3.2 (2015)

I ordered a large fry and asked if they would please make them fresh. The employee over the drive-thru said they are fresh and always are. I don’t agree, but okay. When I got to the second window, the employee was a super-friendly young lady. I got my food and left. (My mistake for not checking it.) I reached into the bag, and the fries were cold and tasted disgusting! I wanted to take them straight back for fresh fries like I’d requested, but I had to be somewhere. Do they even sell a large French fry anymore or is it just a medium fry in a large container? When did the quality of McDonald’s fries start going downhill? McDonald’s used to have the best fries around, and now you can’t even get anything close to what they used to be!

Went through the drive through, and the workers had terrible attitudes. I ordered a kids meal and a spicy chicken snack wrap. The kids meal didn’t come with both orders of fries and no sauce. The snack wrap was drenched in sauce, the tortilla was stale including the tender. dissatisfied.

Food here is actually fairly decent. Not bad. The service is absolute TRASH! After ordering at the kiosk and waiting near 20 minutes for a burger, fries and a drink, the young man who brought it out to me was joking and laughing with someone in the dining room who looked to be a manager. Both were throwing around the “N-word” like no one was around (there was, for sure). He then just walks to my table, flops the tray down and walks away. Not a single word. Shortly after I made the mistake of going to ask for some ketchup. The same young man was leaned against the counter in the kitchen texting on his phone. He looks up, sees me, goes back to his phone, then when he’s done with what he’s doing on his phone he walks over, doesn’t say a single word and just stares at me like I’m inconveniencing him. I asked if I could get some ketchup. He reaches under the counter, pulls out two packets of ketchup, throws them on the counter and walks away. Right back to his phone. Again, the food was decent. At least as good as you’d expect from fast food. But the service….I will LITERALLY drive past this place to go somewhere else from now on. Carl’s Jr. is right down the street.

Came to this McDonald's I waited 20 minutes for my food which thats okay but after waiting that long I get my food and to my surprise of course my food wasnt right and my fries where not even full matter of fact they werent even half full. Do better McDonald's

I brought a complaint to the noon time manager. I even told her to probably take my complaint with a grain of salt. Her tone was not the tone of a sympathetic and understanding manager. Then when i told her not to talk to me in that manner, she just became louder & talking over me. Saying the same thing over & over & over. Im nobody. I just have my feelings, morals, & etiquette to guide us! I will never eat again at that McDonald's store and all because of her bad attitude along with her not even having bad manners, would be better than her's! McDonald's forcing us to use their bad kiosk system was my complaint. $5 meal deal There needs to be a pay now button & backup button also. Side by side always on any screen. I've been trying to cut back a little bit. So now it is enough for me. Double cheese burger, 4 McNugget, fries, & a coke.