McDonald's Menu Prices at 1560 W Main St ★3.3 (2900)

I've grown so tired of ordering my food in the drive thru, then being told to pull up and wait even longer for my food. Only then to look in the bag and see they gave me the completely wrong order. There are several fast food restaurants in Troy that can move people through a drive thru in a reasonable amount of time, AND get their order correct. Specifics, 2/14/26 at 11:07 a.m. I ordered in the driver's thru. There were 2 cars ahead of me. Received my food at 11:23. 16 minutes. Ordered a double quarter pounder meal, large fry. I got a 10 pc nugget with small fry. Step up your game, McDonald's. If i could give you negarive stars, i would.Be more like Chik-Fil-A and Culvers.

Waited 10 min in the pull off lane and they still didn’t get the order right. Was waiting on a “well done” bagel and they didn’t even attempt to toast it. Shorted two hashbrowns. And they want $20 an hour to work here. What a joke.

i ordered ahead to have the convenience of my food being done by the time i got here. while i was at the speaker i told the lady for the pickup code, she then told me i needed to pay for it, i told her it should’ve been paid for and she cut me off. i went to the first window, asked for a rec and the lady huffed and puffed before handing it to me. i got to the second window and got my drink and then was told to be pulled around. my food should’ve been ready since i ordered it online, i waited 20 min to get everything.

I think there's some confusion about the hours here. I went into the drive-thru at 4:30 am on a Saturday thinking it was open 24 hours as indicated by this listing. Nobody took my order. I drove up to the window and the sign said the drive thru was open at 5 am and said nothing about 24 hours. I gave you a 5 star review because I always love some McDonald's and I get great service when I come to this location. Especially after getting off work at 4am.

I placed a mobile order at 10:43 and pulled up at 10:46 with cars receiving their food at the Troy, Ohio McDonalds. I waited for 5 minutes at the speaker before deciding to go around the building and try the other speaker. After waiting a couple of minutes there, I decided to pull up to the window where payment it taken. I watched as 3 employees walked pass without giving me a second glance. I decided to pull up to the window where food is received and after a couple of minutes someone came to the window and I told them I had a mobile order. She looked at me like I was stupid and said they didn’t have a mobile order. I showed it to her on my phone and informed her that I had been waiting there 10+ minutes and she then decided to tell me they were closed at 10:57. When I said that you close in 3 minutes she responded with a heavy attitude saying “manager said we’re closed.” I do not appreciate being disrespected and my time waisted. Food was being served when I entered the drive thru line, there is no reason my order should not of been taken or at least be informed you closed early.