McDonald's Menu Prices at 831 W Alexis Rd ★3.2 (1515)

Brenden in your drive through is the most over the top in customer service I’ve seen in years. Great human who values people and it shows in his customer service. This man knows my family and even pets and takes care of us with the excitement and commitment to service that any business would be lucky to have. Thanks Brenden, for great customer service and brightening our day yet again!!

Best McDonald’s in Toledo Ohio I love this one my food always fresh and my macchiatos are always correct no matter how I modify my order this location always delivers for me exactly how I want it !! & the customer service is always good !! Oh & my mobile orders are always super fast

After reading these reviews, I'd have to say my attempt to order from here was successfully unsuccessful. lol. So I was there almost exactly 1 hour earlier, which would've been about 10 minutes after midnight. I pulled around the side, saw there were 2 drive-thru lanes and already had 1 car in each. So I paused to see which would leave first, it turned out to be the right lane, so I pulled in there. As things are supposed to go, the left lane got served next and I waited, though it took quite awhile, like almost 10 minutes. Finally they pull out and I assume I'm next, right? Nope. Next car pulled into that left lane and although I was sitting there waiting to hear a voice, nothing, and then I hear them over there starting to serve that car that just pulled into that left lane. HUH?? Seriously? I say into the intercom that I don't even know is being heard or not..."hey, what are you doing? I was next!". Nothing. Bye bye. One and done. But like I said, I hadn't read the reviews beforehand and now that I just did, wow....I was soooo lucky. ha!

Went through the drive-through trying to order my food. The gentleman in the drive-through couldn’t help me so I came inside the lady inside. I asked to make a wrap into a big Mac. I will pay the price. It was a problem. This lady threw a fit and still tried to sell me something I was not paying for. Asked for a manager and he was just as rude !! Y’all got employees playing around and outside smoking weed but I can’t get my food ? Just crazy !! Your manger is too buddy buddy with his employees your employees can’t even acknowledge people and this is at 5:30pm so I can only imagine the rest of the day !

Nothing special and my second fish sandwich was horrible. By the luck of the draw I picked to eat the better sandwich first. Then decided to wait for the second one later. Got home hours later to discover that the sandwich had barely no tartar sauce and the fish wasn't even fully on the bun 😞