McDonald's Menu Prices at 5020 Darrow Rd ★3.3 (948)

I ordered at kiosk and the only human “interaction” was the person who put the order on the counter and said the number and walked away. I didn’t even have my number because a receipt didn’t print. I see a small bag on top of the hotcakes and Wei fly assumed it had the hash browns in it. I get all the way to my mom’s to bring her breakfast and no 2.39 hash browns? And you can only go back to get a refund? Reason 893 why I haven’t been to McDonalds in a decade. And I used to work at this location where the people were friendly and worked hard and, can you imagine, made eye contact with customers. Mistakes happen but make it easier to fix them, please.

I ordered a Big Mac through the app with no pickles. I went to pick it up and when I got back to work I realized only half the sandwich was made. The entire top half with the exception of the bun was missing. I took it back to have them remake it and they made it the exact same way again. When I brought it to the attention of the front counter girl, she refused to make it correctly for a THIRD TIME, and said we have someone new in the back training. She then just stared at me like I was the idiot for wanting what I paid for. This place has the absolute worst customer service I have ever experienced in my life. Everyone makes mistakes, but when you respond to a mistake like this, you should be fired. What a freaking joke this place is. Attached is the picture of my half made Big Mac. It was somehow my fault and my problem.

I don't normally go to McDonald's for breakfast. But a commercial came on at five in the morning, and I thought mcmuffins.. well LFG,, Mcd's opens at six in the morning. 6:03am,,, I'm in the parking lot ready... There's one car before me. I ordered $10 worth of stuff. Go go to the drive through, pay a lady.. as she's handing me, the bag. It ripps.. my dreams crushed as the bag falls to the ground. Without hesitation, she looks at the guy and says, Tom. We need another 1...2 minutes later or less hands me another bag. I had picked up all the stuff off the ground by then, Not to litter, but it was -13f outside. And I didn't want the older lady out there. Picking stuff up! She looks at me with all confidence and says. Are you ready! I took that bag like it was a Pot of Gold under a lucky charm. 10 outta 10 will be back.. that's customer service.. legit 💯

Had a great experience dining in! The restaurant was very clean thanks to Lindsey! The entire time I was there she was cleaning tables, floors, straightening shakes, and making sure I was enjoying my meal. Give her a raise!!!

Very clean, friendly staff, one of the better 'updated' playgrounds in the area!