McDonald's Menu Prices at 1305 W 5th St ★2.7 (200)

I ordered a spicy mcccrispy deluxe and requested for Mac sauce and they didn’t add any lettuce, or the Mac sauce I requested. All they handed me was a chicken patty and the buns. I got charged for the Mac sauce. What a rip off. People that work here do not pay attention.

Tuesday October 28 I came with my kid and I made my order at 6:49pm and I and got it 45 MINUTES Later!!!! Yes!! I am NOT kidding and you know what I was missing the Nuggets for my kid!! These people working here are INEPT!!! Terrible!!!!!!!!

Stop there last night with grandson. Ordered our food got up to the windows to pick it up. And was informed they were out of French fries! What in my 54 yrs ive never seen McDonald's out of fries. Would have been nice if they would have told me that before they took my order and my money. They replaced the fries with hash browns. They must have been out of Mac sauce too, my big Mac had enough on it to maybe taste on some bites. I highly recommend to stay clear of this place. Poor management and they are only concerned with taking your money and not delivering quality food

You will not find a human to talk to if you go inside. You can see them in the back, many will make eye contact with you, but no one will come to the counter or the pick up window to help you. I ordered online to eat inside and pick up at the window. The food was already at the window, so that was a plus. They gave us the wrong sauces and there were no straws anywhere. Not a big deal, but I stood at both the pick up window and the counter for a long time, with employees looking at me many times but no one coming out. If I hadn't ordered online, I'm not sure I would have ever been waited on inside. The place is super clean though and the layout is really nice. The food is average. Maybe drive thru is the way to go?

Just like other reviews, the amount of time you have to wait for food in this drive thru is absurd! The staff are not working in sync. The people at the drive thru need more training and better listening skills. I spent 30 minutes waiting for breakfast sandwiches and hashbrowns... I mean some of the easiest foods they make, heat and serve... and unskilled service people who want high wages who can't follow simple instructions. Mc D's used to be the training ground for entry level workers to learn the basic service skills.Its sad the state of our society where basic skill sets are needed to be learned before learning basic service skills.