McDonald's Menu Prices at 1429 Marion Waldo Rd ★3.3 (1416)

Completely incompetent. We consistently encounter issues with our orders, regardless of whether we dine in, use the drive-thru, or opt for delivery. These issues typically involve incorrect items, unavailable items, or missing condiments. For instance, our recent order was missing a beverage valued at $6.00, and the process for obtaining a refund through the delivery service's website is inconvenient. On a separate occasion this winter, after utilizing the drive-thru, we discovered upon departure that our sandwiches were absent, with only nuggets and fries, and no accompanying sauce included in the order. Furthermore, during another visit, after being informed that our initial sandwich selections were unavailable and subsequently ordering alternatives, only one of the four replacement sandwiches was provided. We have requested sauce at the drive-thru window, anticipating its absence from the bag, we have been handed a damaged packet, leading to an immediate need for cleanup while attempting to navigate the drive-thru efficiently. What food we do get is good, although we've had sandwiches that have been clearly and completely hand smashed. We could elaborate further on the challenges experienced over the past year, but I will conclude here to conserve time. We'll stop eating there, at least at the Marion Waldo Road McDonald's...You need to step up your game! I'm sure we are not the only family tired of paying for things we don't receive.

Stopped in and went through the drive-thru. Everything was good until we got to the window to receive our food after paying. My son's lemonade was, no lie, almost 1/8 of a small cup of pulp. They forgot our fries and had to ask for them. We ordered 3 Holiday pies. We received two pies in our initial bag. Had to ask for the fries and the third pie. The girl at the window disappeared and came back asking, "OK, what are you missing again?" My wife looked at the two pies they gave us, and 1 was an Apple in a Holiday box. We got our 3rd pie as an apple. Once we got home, we noticed our large fry was filled to the capacity of a medium and our medium fry was filled to a small. My wife ordered a chicken nugget meal and they were extremely soggy and had almost like a pasty texture. I took a drink of my Sprite and it tasted like it had cleaner in it. With all this, we went from only 2 cars ahead of us in line, to having an entire drive thru backed up behind us almost into the road due to how long we were waiting for our food. Absolutely terrible experience. Save yourself the heartache and just go to the other one by the University Drive.

At 1:04 AM, I placed an order on the App and it gave me the option to pick up my order over the counter, the door was open and the manager rudely said get out and go through drive thru. So I did just that, her and the other worker refused to serve me with the order I had placed initially. Glad to know I’m able to get my refund through the App. I wanted to be clear that I was rudely approached and dismissed. Do better how you talk to someone who simply wasn’t aware of the inside being closed when the McDonald’s App said otherwise. Get that fixed. In best regards, Steven Y. Webb

Order a sausage McMuffin and a frappe through the drive-thru. Of course the frappe machine is not working as usual. But I find it very odd that they can serve burnt black food so now I have to turn around and go all the way back to McDonald's because they don't know how to cook their food I'm so upset they want top dollar for their food but they won't deliver the quality. This McDonald's needs shut down and or better employees that knows all about quality.

Sometimes it’s good sometimes not so much. Last time we went the nuggets were obviously reheated, they were soggy and inedible. The bacon is undercooked sometimes and other times it’s perfect. Just depends on who’s working. Inside there’s lots of flies EDIT:: came in again tonight 01/22/2026, what a let down man. Ordered curbside, get home and no sauce. We specifically came to try the hot honey sauce. Even paid for extra sauce. Thanks for nothing smh