McDonald's Menu Prices at 219 N Chapel St ★3.6 (685)

New McDonalds in Louisville, Ohio! Only downfall was service - regular customer came up to the counter to get a coffee refill and the female worker there advised him they were too busy for her to get his coffee refill, found that rude. Hard to get help at register also. Hope it stays clean and nice!

If I could give 0 stars I would have. Absolutely terrible. Last 2 times I have been to this McDonald's, I've been asked to pull up and wait over 20 minutes, have had to go inside to get my own food, and scoled telling me they couldn't find me, even though I was parked DIRECTLY in front of the door. Don't go here. Or stay exactly where you are when asked to pull forward and wait. Never again.

This McDonald's is a joke. I get there arw ordering screen but, someone needs to pay attention to the counter. I wanted to get mac sauce on my mcdouble but couldn't because you cant do that on the screen. It took someone 8 minutes to actually see me standing there. After the food was ordered, which was only 4 meals, it took 25 minutes to get it. Fast food, absolutely not. They also forget a sandwhich and the sauces for the nuggets. This is one of the worst McDonald's ive been too. Is it clean, yes. Is there good customer service, freshly made food, no.

This McDonald’s has gone down hill. I refuse to go to the actual location because a couple weeks ago they tried to steal from me. They placed an item on my order and I called it out and said I didn’t order that. He took it off and then as I get to the window magically it’s back on there. I again say I didn’t order that. Then of course I had to park for 6 minutes for a latte. This morning I order door dash. 4 items is all they had to bag up. And I’m missing half my meal. I don’t understand why the owners are letting their business get this way. But as long as they get their cash I’m sure the owners could care less who’s spending money in they business.

We placed our breakfast order @ 10:47am through the app. The manager in the store told me directly to my face that they had no control of that. This after a quick call was proven to be a lie straight to my face. This store just cancelled our order because they were early in preparing for the lunch menu. As someone that makes good money and travels i thought it was odd that this has only happened at this location. I’m not giving up. That manager if she even was one does not deserve the position she has. This location needs the owners to be involved because I’m not the first person this has happened to multiple times and the out right lies are no way to run a business!