McDonald's Menu Prices at 1720 W Exchange St ★3.2 (1355)

I arrived at the drive thru Friday night 10/02/25 at 10:55 pm. The food was old, stale, burnt and just totally disgusting. My toddler choked on the old nuggets. I immediately disposed of all the family fries because they seemed to be from lunch time batch. All the burgers were burnt dry & dirty & cold. The cheese slices seem to come out the refrigerator. This disgusting mc crispy was anything but fresh. The only thing salvageable was the two chocolate milks. Needless to say they wouldn't answer the phone and I wasn't coming bc out in the dark because the store was closing in 10mn. We went to bed on empty stomachs. Probably was best so we didn't end up in the emergency room with food poison. I will be contacting corporate asap in the morning. I need a complete refund. 😫

Location is dirty amd slow as all get out. Never had terrible customer service though! A customer cleaned up the glass! Clean the dining room hourly. Bathroom too

Every time I eat here they mess up my food or just forget it. Do yourself a favor next time you are thinking about eating here just walk to the bathroom and flush your money down the toilet. You will end up with the same results and save yourself the drive. Absolutely under no circumstances should you complain to the staff. They will only try to make you as miserable as they are and definitely will not help resolve your issue.

The reason that I rated this only at three star in the reason I read the silver so well was because the morning that I went in there to get a cup of coffee , the manager took care of my order and when I showed her my phone that had the number or code. If you will for my coffee to receive my points on the McDonald's app. She brushed it aside. And then when she told me the price, she said $,2.69. My reply obviously was, isn't it?Ninety nine cents , since i'm using the mcdonald's app ? She replied saying I didn't give her a cold and then obviously I replied by saying well, that's why I showed you my phone.\n Her reply to that was, I didn't realize you were showing me a code, you just flashed your phone in my face. And when she said that it was extremely rude, extremely. Confrontational , and just in my opinion , very unprofessional , that being said. After she finally amended the price. After that. Taking the numbers from the code on the McDonald's app and charging me the correct 99 cents for the coffee as I walked away, I was thinking to myself. Why would that woman say that? Why on earth would I show her my phone for any other reason than to Let her read the code so she could put it in the register question mark I was thinking to myself , what did she think I was just randomly showing her pictures of my children or something?!?!?! However, the cleanliness of this McDonald's was extremely good. The coffee was extremely good and after I drank my coffee on the way out. I ordered an egg with muffin and that also was good. They had nice 80s, music playing at a decent level and the atmosphere with the exception of In my opinion , the root employee and manager was good.

The fish filet was perfect and exactly as I ordered it. Service was quick, efficient and friendly. The atmosphere is only the fault of corporate decisions... shame on you, McDonalds! This one used to have the best decor, reflective of a trendy yet homey vibe with real wood, colorful modern Tiffany-type lamps, really nice! Others used to have themes too, based on their location... themes like the North Woods, or baseball, or sailboats & fishing. Now their decor is nonexistent; it looks like a gray bus station bathroom. This horrible, ugly environment is an insult to both their own employees and their customers. When I went in to order, I decided on takeout as soon as I saw what the corporation had done to the interior.