McDonald's Menu Prices at 4816 Ward Blvd ★3.2 (1785)

No matter which drive thru lane I go into, the other lane always gets served first, sometimes multiple times, before I do. I have waited up to 10 minutes before someone takes my code. I order on the app and while ordering is seamless and the food is fine (but usually cold), the whole ordering to picking up process could use a lot of streamlining at this location. Good enough in a pinch, but you can do better elsewhere, even at other McDs locations in Wilson.

Absolutely HORRIBLE customer service. The cashier was trying her best but needed help and called the male supervisor over and he was extremely rude and disrespectful. Would not help me order what I wanted to order so I ended up walking out. I have had a few issues with this particular location, where I have not had issues with the other Mcdonald locations in Wilson. Trust and believe I will NEVER return to this location!! I paid for my food and I never received it due to his disrespect and attitude. I WILL file a dispute with my credit card company and never return. Thanks for nothing and the “Great” customer service.

There is an old crotchity lady taking orders and being extremely rude to people, telling them to use the kiosk if you don't want to wait. People coming in had to wait for her to come back to the register while she put the to go orders out and yelled at the top of her lungs what the order number was at least twice for each one. My husband asked for ketchup and her response was "WHAATTT? And why isn't there a place to refill your drinks in this store? You sure can't ask for a refill from this woman! People were also sleeping in the lobby. This McDonald's is one of the worst I've seen in a while. So sad Wilson!

Very few people in the restaurant we waited and waited at the counter and could not get anyone to give us any service so we had to leave. Good luck hopefully they’ll give you service. 0 spent no service SAD 1 pm

They parked me for a happy meal and a McDouble and fries I waited 20 minutes so I went inside and told them I was waiting on my food for 20 minutes. I go inside the manager only asked me my order and gave me my food no apology nothing. Nothing at McDonalds is 20 minutes to make. After that the food was bad fries mad hard 0/10 this is why I don’t go to this McDonald’s.