McDonald's Menu Prices at 207 Murchison Road ★3.1 (2130)

I decided to stop and pick up lunch for me and my kid after going grocery shopping. It wasn’t until I got home, brought my sleeping toddler inside to bed, unloaded and put away groceries that I realized my drink had a bug in it. I’ve tried calling but don’t ever get an answer. I left a complaint on the website hoping to hear back. I understand things like that happen but how was it not caught when putting the lid on? This isn’t the first issue I’ve had at this location and I hope they can do something about it.

Continuously going down hill in quality and customer service. I would give negative stars if it were possible. Went through the drive thru. Was charged an upcharge for a drink i didn't ask to be made large and wasn't even given all my drinks before being parked. Then waited 20 minutes before I had to go back and demand a refund at which point they tried to shove my food in my face without so much as a sorry for the wait and when I told them I no longer wanted the food and insisted on my money back it was shoved into my hand by the manager with the excuse that my food had been ready and they were just waiting on hashbrowns. First off it does not take 20 minutes to cook a hash brown but let's just hypothetically say it did. Now I have to wonder about the integrity of the rest of my order knowing the manager admitted my food was ready and sitting there for those 20 minutes. Would half my order have been cold if I had accepted that bag they tried to shove at me only after I sought a refund?! Unacceptable experience.

I do not expect greatness from a McDonald’s, but I do expect to get what I paid for. Gave neither of the drinks paid for, a milkshake and a soda. Staff was rude, said they didn’t have it, did not offer any resolution or alternative and walked away. They completely ignored me. The food was old and cold. This is by far the worst location I’ve visited.

Been to this location about 4-5 times. They are very consistent. I’ve always received everything I’ve asked for and never missed a straw, napkins, or sauce. Food were fresh except one time the fries were a bit soggy. Overall one of the better McDonald’s locations I’ve been to. Only complaint is, if you’re coming from the East, you have to make a u turn to get to the side the restaurant is on.

My hash browns were cooked so hard that I could not eat them. I was given the wrong McGriddle. The customer service I received was excellent. She was very cheerful and engaged in conversation and answered my questions. As far as the atmosphere there was staff members walking by the window, and I know that they are working, but if I wave at you, you should at least wave back with a smile instead of frowning and turning your head.