McDonald's Menu Prices at 1101 Roosevelt Blvd ★3.1 (2464)

Needed a pick me up coffee so I ordered drinks online for my family. My large frappe and medium frappe were in the same size cup and my medium iced coffee was in a small cup. So I went inside to get this corrected. They were out of large cups so they put my medium in a large 1/2 full..ok sounds pretty crappy but whatever. However my iced coffee was definitely in a small and the teenage girl just argued with me and didn’t give me a new coffee. I’m pretty sure all iced coffees are still $2. So really you argue with me! Staff needs training in customer service and on McDonald’s products. Cup even shows it is a small iced coffee.

I’m always leaving there with my order being messed up one way or another I like to give people the benefit of the doubt but today was the icing on the cake. I order a stake bagel with cheese and when I get to work to eat my breakfast I take a bite to find that it’s kinda chewy. I pull from my mouth paper and I’m thinking okay I must have somehow taken a bite of the wrapping and to my surprise no for some reason they forgot to take the cheese wrapper or the wrapper in the meet off. I could understand if they were busy but no I was the second car on the drive through and absolutely empty inside. This to me is the last straw I will not be going back.

Stopped by the McDonald's in Monroe North Carolina on West Roosevelt Boulevard 2-3-26 around 7:00 p.m.. nobody in the line So I placed my order and proceeded to pay. The Indian lady took my money and I waited approximately 10 minutes at the window for my food. I ordered an iced tea half sweet and half unsweet with a lot of ice, a couple cheeseburgers two orders of fries and a Big Mac. After I asked if there was a problem she came back to the window and said we're waiting on hot fries. Another 10 minutes and I finally got my bag. The french fries were cold and dry, the burgers look like they had been sitting in the window for hours. I got two Iced Teas and 2 cups of ice no napkins. Another young lady replace the fries. The food is sorry setting up for hours you have to beg for napkins and you get one. Don't Waste Your Heart earn money on this nasty McDonald's with poor customer service

The workers are rude as can be, and we had to tell them our order THREE TIMES. The first time got zero response, and on the second time the woman cut us short and tried to have us go to the window before actually taking the full order. When we told her there was still more and added 2-3 more items, she said "oh." and carried on. THEY STILL GOT IT WRONG. We ordered two sausage and egg mcmuffins, and they both came with cheese. My grandfather went into the McDonald's to try and get it fixed, and after several minutes, he came back out and said it would be faster to get help through the drive thru because no one would come to the counter to help him. They were extremely rude when we told them they got our order wrong, but they did give us the correct mcmuffins after. Rude, and couldn't get an easy order done. Do not go here.

I sat in line for 25min to get up to the window. When I got up to the window to pay no one was there for another 5 min. 2 cars had left, so I pulled straight up to where you pick up the food. She preceded to tell me I would have to go back around to the back of the line bc I didn’t pay. I told her I wasn’t doing that it wasn’t my fault no one was there to pay. Some drive throughs don’t have a pay window these days so I thought no one was there. She said they were super busy and didn’t have time to run it. I was aware since I just waited now 30 min to get my food. She could had ran my card by the time she was done telling me she couldn’t. I never come to McDonald’s but I was coming to get a gift card and thought I would get dinner for the family so my bill was well over $50 that I was going to pay. Dumb. Never again.