McDonald's Menu Prices at 856 Hempstead Avenue ★3.9 (723)

I visited with my 10 year old daughter today. When we were almost done with our food, we noticed a small gray hair in our fries. I showed the young man who took our order, and he let his manager know. She asked the young man, in Spanish, if he saw the hair. He replied, also in Spanish, yes, but it was small. She tried to play it off like I didn't understand. I answered her in Spanish that it didn't matter if it was small or long, it's nasty. She offered to replace the fries, and I said no thanks. We'd rather our money back. Then she called over a different manager. And he said it could have been mine or my daughter's. First of all, I'm bald and she has long hair. Secondly, that's terrible to accuse. In my mind, it's basically just give the money back and keep it pushing. Instead, he offered 2 McFlurrys, which I didn't take just to take, we were full (of nasty food). He said he "couldn't" refund even the fries. Disgusting, never again.

This location is constantly messing up my order. I swear they don’t look at what the order is before giving it to the customer. Once again i order once thing and they gave me something completely different, and I usually check before leaving but i was in such a hurry that I didn’t check until i got home. Once I realized I was sooo disappointed. This happens way too often. They need to do better.

I recently visited the McDonald's located in West Hempstead, across from Halls Pond Park, and had a fantastic experience. From the outstanding service to the friendly staff, my visit left a positive impression on me. One of the highlights of my visit was the wonderful chat I had with two standout employees, Virginia and Mike. They were not only attentive and efficient but also engaged in friendly conversation, making my dining experience even more enjoyable. Their dedication to providing great service was evident throughout my visit. While I hadn't tried a Big Mac in a long time, I decided to indulge in some of my favorite junk food before starting my upcoming diet and intense 75 Hard workout program. The Big Mac I ordered was prepared to perfection, reminding me of the classic taste that made it an iconic menu item. It was a delicious treat that satisfied my cravings. The McDonald's restaurant itself was clean, modern, and had a classy ambiance. The attention to cleanliness and the well-maintained environment further enhanced my dining experience. The atmosphere was welcoming, making it a comfortable place to enjoy my meal. Based on my visit to this McDonald's location, I would definitely recommend it to others. The exceptional service provided by Virginia and Mike, along with the tasty food and pleasant ambiance, contributed to a positive overall experience. Whether you're looking for a quick bite or a place to enjoy some classic fast food favorites, this McDonald's in West Hempstead is a great choice. #McDonaldsWestHempstead #FoodieFinds #FastFoodCravings #williamajacobs #williamjacobs

Went up this Mc Donalds apparently I had problems with my McDonald's app, and I asked the staff for help, there was one in a black shirt apparently didn't understand what I was explaining to her and caught an attitude but the other staff young lady was very professional and understanding went out of her way to help and was not judgemental unlike the the female with the Blck shirt, anyways didn't get resolved so I finally contacted Mc Donalds but unfortunately ran into a dead end, so I took out the app...and just will order less then before.

Around 10:00pm last night in the drive through the drive thru attendant proceeded to make a racist remark assuming that I was of Muslim religion when in fact I am a Christian born man. I asked the drive thru attendant to repeat what he said and then he then proceeds to follow protocol. Just thought I should let you know before you go here