McDonald's Menu Prices at 1515 Williamsbridge Rd ★3.5 (2078)

UPDATE: someone from the store commennted on my review, asking me to reach out via the web form. I’ve already done that three times (Nov 1, Nov 4, and Dec 3). I also emailed your Customer Service Manager Dailing Valentin, who asked for my address and then ignored my follow-up emails. If this were a serious attempt to resolve the issue, you’d respond to the messages already sent. This canned reply just reinforces the pattern. ————————————-————————————— I had a frustrating experience here on October 27, 2025. I placed an order through the app and went to the drive-thru to pick it up. The person at the window (who turned out to be the manager on duty) said they couldn’t find my order. When I asked for help, they just stopped talking and walked away. Completely unprofessional. I went inside, and another employee found my order almost immediately. But when I asked how to file a complaint, no one had a clue. One person pointed me to a QR code for job applications. No one could give me any contact info for a store manager or owner. No one still can. I tried to go through McDonald’s customer service and twice my case was closed without any resolution. Apparently, it was passed off to local management, and I never heard a word back. So either the owner doesn’t care, or they just don’t respond. The food was fine. But this place is a joke when it comes to basic accountability and service. If you get treated poorly here, don’t expect anyone to take responsibility. If anyone at this store or in regional management is reading this: you had multiple chances to do the right thing, and you ignored every single one of them.

I just got my food and sat on the table with my kid. Too my surprise from back chair one homeless person was sitting the whole time in this restaurant. No manager nor any other employee doing something about it. The homeless person was coming and disturbing for food and money. Check the camera i couldn't eat even i have to give away my drinks. To make sure my family is safe. The manager in this location don't deserve this job mc donalds brand is not to be meant like this for guest service. They need to telecare of this place nicely to create environment for guest to enjoy the meal with family for what they paid for to seat and dine too. Its a place for homeless. Dont go there.

Excellent service that can feel slightly slow. Good food and reliable. Best thing it's 24 hr operation and super convenient. However, drive through design, entrance and exit are like an obstacle course and not user friendly due to the high local traffic in the neighborhood. Still 5 stars and thanks to the team!

Probably the worst McDonald’s experience I’ve had. I did a mobile order to pick up through the drive thru. I figured it would be quick. When I get to the drive thru and reach the speaker theres no response. After i wait 10 minutes i drive to the pick up. Theres no one there. After waiting about 7-10 min i decide to park and go inside. I wait about 5 min before anyone shows up. I told the guy that was there that i had placed a mobile order and that no one was at the drive thru. Doesn’t say any thing and just goes to the back. I waited another 10 min just to receive my order. The man and woman that was working there on 10/9/2025 around 11:15pm should get fired. Never coming back here and neither should anyone else with the lack of service wasting peoples time.

I kept asking for my order over and over again as it was sitting behind the counter for over 30 minutes and the worker kept saying “it’s not ready” while he walks right by my food. He finally handed me my food, which was cold by the time i got it. He did not apologize for having my food sit there. Just gave me a goofy smile and handed me my food. The worker is not the brightest. And this place smells like sewage.