McDonald's Menu Prices at 1621 Pacheco St ★3.6 (1665)

Literally had to explain my easy order many times in many ways & in the end after making sure they got it right on the screen, I got home & my plain double CHEESEburger still had no cheese... This location messes up every time, no matter how clear I am! 😤 Never again. ALSO HAD MOLD IN MY SODA! then mcdonalds follows up to all poor reviews by sending a customer feedback survey, but does not provide the NEEDED corresponding case number to even put through your concerns & complaints with them. TERRIBLE CUSTOMER SERVICE!

Very nice. Good service. My nuggets were freshly cooked just like I asked so that made them taste a lot better in my horses. Was like super condensed for some reason so I had to get some water to water it down. Once I do that it was perfect coffee as always perfect. Mmmm...

I had one of the most frustrating fast-food experiences of my life at this McDonald’s on Pacheco Street. They completely messed up my order, and I ended up waiting over 20 minutes for a single cheeseburger and a small french fry. For fast food, that’s ridiculous. When I asked for a refund, the manager on duty, Jesus, told me they couldn’t issue one because my order was placed through curbside pickup. That made no sense to me, because I’ve ordered curbside plenty of times before and have gone inside for refunds without any problems or pushback at all. His explanation felt like an excuse rather than actual policy. On top of that, my interaction with him was extremely rude. In my personal experience, he came across as unprofessional, disrespectful, and totally uninterested in helping fix anything. Based on how he handled the situation, I honestly believe he shouldn’t be in a management position at all. I won’t be returning. This location seriously needs better leadership and customer service

Good place to go to during the day. Don't expect anything good late at night. They served me old nuggets that were hard like being in a warmer longer than they were supposed to (kinda know use to work at a franchise) also didnt read the ticket gave us the completely wrong sauce. Lady at the window also visibly irritated when asked for extra sauce.

I got to this location every Saturday and Sunday Morning before work. They have not gotten my order right for months and they just don't put cheese on anything. I double checked with the cashier when I pulled up this morning, still wasn't right. This is at 530 am