McDonald's Menu Prices at 757 Rt 72 W ★3.8 (920)

We went to this location because somebody posted that they got the new big arch burger here and we wanted to try it. The place was packed with families and the drive-thru was busy. We were disappointed at the big arch burger because it lacked flavor, looks small, I miss the yellow cheese, and the bun is dry. We also ordered the bacon cheese burger which tastes better because of the bacon. We were not offered catsup and they don't have the condiments out so I had to wait in the counter for someone to help me. A few of the workers saw me and another guest and they did nothing, they just passed by. I tried getting their attention but I was ignored. This store is focused on drive-thru and not the lobby. They even have a sign No Loitering 30 minute that was off putting.

Typically my reviews aren’t serious, but the level of customer service at this location is so poor that it’s hard not to say something. No one is available to check the registers, only one of which is open anyway. The man delivering for a delivery app next to me didn’t even have his order made and had to wait an extra 30 mins. Clearly, avoid taking orders from this location if you get them. It took a total of 15 minutes to even get an employee to talk to us, who seemed to be the “manager”, to which they proceeded to take our order in an “annoyed and bothered” manner. The staff does not care, barely puts effort in, and does not pay attention to customers who are in need. Plus, if you criticize them on here, all they’ll do is respond to you with a form to go complain somewhere else. If you have literally any other option in the area, to which there are MANY, go there instead if you need something quick. Do better.

i’m not one to leave any bad reviews but this is just sad. it looks like someone sat on this 😅

We visited this McDonalds near LBI. The food was good. Sometimes when you’re in an unknown area, gravitating to a McDonalds is a safe bet. I know the hash browns and sausage biscuits will most likely be good. I’m always thankful when I see a McDonalds, when you’ve never heard of other restaurants that are popping up on the map on a road trip.

Every time we order on a delivery app they always forget something every single time it’s crazy honestly how are you messing up this bad!! Do better!!