McDonald's Menu Prices at Sanford — 27330 ★3.4 (1670)

I love this McDonald’s. Very clean, very organized and very efficient. Lupe, is my favorite. She’s has the highest level of customer service you could ever ask for in a fast food establishment. Mena is also an employee who makes this location such a great McDonald’s. I’m not sure what the other reviewers prior to my reviews experience has been, but I can definitely assure that this is a high quality McDonald’s. Especially when compared to the ones surrounding.

Try to avoid this McDonald's, Everytime I come here I am not even making this up. 10-15 just to get an order that is incorrect and cold. They prioritize drive thru, so unless you have a car, they don't care about you. Have had moments where everyone is standing around waiting like 5 minutes just to get ketchup. Avoid at all costs!

I usually avoid this McDonald's because my experiences have consistently been disappointing. However, this morning I decided to give it another try and ordered a sausage McMuffin using the mobile app around 7:45 AM. The drive-thru was understandably busy at that time, and I waited in line for about 20 minutes. When I reached the speaker, communication was difficult—I couldn’t understand the employee, and it seemed they couldn’t understand me either. Since I had already paid through the app, I expected a smoother process at the window. Unfortunately, they still asked for payment and didn’t seem to recognize my order. After trying to clarify and getting nowhere, I gave up and left without my food. It’s frustrating to consistently encounter poor service here. I’ve also noticed they often ask customers to pull forward and wait, which I’ve heard is done to improve their drive-thru time metrics. While I understand the pressures of fast food service, the customer experience shouldn’t suffer as a result. Clear communication is essential, especially in a busy environment. I hope management takes steps to improve staff training and streamline the mobile order process. Everyone deserves a better experience.

Lady on the right is insanely rude when you ask her for sauce they forgot to put in our order. If you don't like working at McDonald's, don't take it out on the customers.

went in not thinking that it was Superbowl ordered 2 number 3s no onions.. dt dr.pepper. not hard not a big order. left and dr 8 minutes to get home, order was wrong attempted to call the location no answer. took food back to the location advised of onion allergy needed to be remade. 30 minutes later I left. food had already been taken back. I went back the next day, Hispanic male work said he was a manager he was also working the drive thru came to the front counter. i.told him what had occured and what my order was... they were busy again and he told me to wait... I said I'm going next door to get gas and I'll come back he said no I don't want your food to be cold.. ok..I waited I wrote down my name and number and asked for the actual manager to call me . I while in the store confirmed the phone number I had called 47.times and called it 3.times in front of the acting manager.. then I'm handed my order and guess what it's wrong again... nope not making this up and he said he'd do it again. I'd rather take the real manager and I kept the food took pictures of this and im hoping they record audio.ill keep you posted let's see if I get a call back..