McDonald's Menu Prices at 5090 Nc Highway 87 South ★3.6 (1709)

Sent someone to grab food with a decent order. The workers were playing around, when asking for drinks cause cups weren't given, they told them the drinks were at the fountain. Missing a sandwich, a big Mac was improperly put together and fries were cold. Very disappointed in how this McDonald's is and had better luck with a much further store with door dash. Management needs to see this store over cause the professionalism doesn't seem to be in existence.

I want to first say that there are some rock stars that work at this restaurant by the name of Crystal. And Cynthia. They both work drive thru. Firstly Crystal, her tone is warm and inviting and when I didn’t know what I wanted she didn’t rush me at the speaker. Then I went around and for some reason my card was approved only for a partial of the payment and I needed two dollars, she paid the two dollars for me. She didn’t have to do that. By the time I got to the second window I was had found some money in my ashtray. And even then she was like don’t worry about it. I don’t know why my card did that and I had just got paid but it allowed Crystal to show her heart and I appreciated that. And today I encountered Cynthia. She a ball of positive energy and I loved that. She reminded me to check my app for deals which was major because I work down the street and visits there frequently. The waited until the app came up because it takes a little minute. She greeted me a smile and the interaction from beginning to end was satisfying especially when you’re not having the best day!!! I know if I see these two girls at the window customer service will be A-1. I leave Cynthia who just lifted my spirits up for moment just someone just to hand me some fries. I didn’t notice until I was already gone and decided to eat a fry or two on the ride. Major disappointment. If the order takers are doing a great job then the food and the one that gives the food must seal the deal and they didn’t. Her shirt was different so that lets me know that was a manager!! And sis you know better! We gotta do better. But way to go to the order takers

Very friendly customer service 12/23 . Filled my fries . Seasoned my food. My nuggets were perfect temperature. I also liked they had the app deal on the wall to inform customers. Cute Christmas tree in the corner. I don't get McDonald's often but my faith was restored at this location today .

If this is how they maintain the areas customers can see, I can’t imagine what the back looks like. Toilet paper left on the floor—completely unsanitary and unacceptable. Paper towels tossed on top of the dispenser instead of properly stocked inside. A trash can with no liner. The laziness and lack of basic hygiene standards is unbelievable. If this were my franchise, I’d be furious with the staff and management. Is this really the standard McDonald’s holds itself to now? This location seriously needs to be investigated for proper sanitary compliance.

Ronnie is the rudest manager I have EVER encountered. I’m trying to issue my complaint and he tells me “that sandwich was fresh and right cause we went through inspection…….. I don’t have time to be talking to you on the phone. I have other things to be doing!” If it were not for the general manager being there my situation would not have been handled. She was the only good part about our experience. We have lived near this location for years based on the service alone I am surprised they’re still in business. At this point rip it down and give us Burger King or Wendy’s