McDonald's Menu Prices at 1046 Grand Ave ★3.7 (1309)

Extremely poor management and potential discriminatory behavior at this location. I was forced by the manager, Cody, to come inside to pick up a DoorDash order despite the fact that cars both in front of and behind me were served via the drive-thru. Even after I explained I was suffering from leg pain and mobility issues, Cody refused to provide the basic accommodation of a drive-thru pickup for a sealed bag that was already sitting ready. When I asked if this was official policy, he was incredibly dismissive and told me he "didn't care" if I reported him. It is shocking to see a manager so emboldened in his unprofessionalism and so indifferent to physical accessibility needs. If you are a delivery driver or someone who expects consistent, respectful service, avoid this location. I will be contacting corporate to ensure this "I don't care" attitude is addressed.

Just wanted some Mac sauce to dip my fries in, is it that hard guys? Get to dip two whole fries. What a joke. Been like this all week.

I never thought I’d see the Taco Bell down the street improve before this McDonald’s, but that’s exactly what’s happened. This location has consistently been one of the worst for DoorDash pickups. Wait times are almost always 10 to 30 minutes, sometimes longer, regardless of the time of day. There’s occasionally a manager who seems to care and helps things move a little smoother, but even that’s inconsistent. Most of the time, staff show zero urgency. Dashers are left standing around while the orders aren’t even started, let alone bagged and ready. Here’s the part that makes it worse: McDonald’s can adjust their prep time in the system if they’re regularly running late, but they don’t. That means we continue to waste our time, go unpaid for that wait, and risk late deliveries which hurt our on-time ratings. For Dashers, it directly cuts into how much we can earn. And believe it or not, other stores actually have orders ready when we walk in, making it easy to grab and go. That’s especially helpful when we have multiple pickups on the same trip. But when one of those pickups is from this McDonald’s, it throws everything off. We end up stuck here while the other customer’s food just sits in the car, getting cold. So DoorDash customers, if your food ever shows up cold, this kind of store setup is likely one of the reasons why. At this point, I honestly don’t even want to get out of my car when I arrive here. I usually wait 10–15 minutes just to unassign the order without it hurting my metrics. I might peek in to check the shelf, but I’ve learned not to expect anything to be ready. And it’s not just this location. The McDonald’s in the Heights is the same story. I haven’t tried the West End one yet, but based on the trend, I’m not expecting much. There seems to be a serious issue with general management across the board. Side note for customers and management: All Dashers feel these stresses, even if not everyone puts it into words

This McDonald’s was absolutely awful. I waited in spot number two for 35 minutes before I had to take my children out of the car and go inside and which they went and tried to serve my food to spot number one. The food was cold. There was zero people at the counter working. Everyone was forced to use the kiosk inside and my kiddos received zero toys in their happy meals. it was awful and the place was a mess. I will never eat at this McDonald’s again.

The two young people that I spoke to at the drive through window were very friendly and had great attitudes so much so I let the manager know what a great job they were doing. Food of course was it's usual tasty good ....... But then again I've always liked McDonalds.