McDonald's Menu Prices at 918 S 291 Hwy ★3.1 (1335)

I recently visited this McDonald’s and while the food itself was fine, the experience was overshadowed by the behavior of the manager on duty. Her name was Sara, and she was extremely short and rude with her staff the entire time I was there. I understand everyone can have an off day, but when you’re in a management role, you’re held to a higher standard. Managers set the tone for the whole store. Leadership means showing up for your team with professionalism, respect, and a composed attitude—even when it’s hard. I was also surprised by her overall appearance, which came across as unkempt and added to the lack of professionalism. Good service and a positive work environment start at the top, and unfortunately that wasn’t reflected during my visit. I hope this is addressed, because employees deserve better leadership and customers feel that energy too.

$20 for what ????? *Edited. I noticed every reply is a link from the "owner". Instead of sending a feedback link, why don't you fix the problem.

Customer service was super bad. They made wrong order and instead of apology Ronica or whatever that girl name started yelling. So unreal staff working at this place. Manager was nice and helped me to get correct order. I will never go back to this location. There is 10+ other options to find same burgers so my business will go elsewhere now.

LAST STRAW WITH THIS PLACE 291 mcdonalds!!! This place is always messing up my order. I only went there because my kids like it and its the closes mcdonalds. My recent experience lead me to this review. They forgot my fries and BBQ sauce. I took my receipt back with me but left the rest of the food to be ate by kid and gf while still hot. I couldn't understand the managerAlex who barely speaks English when this is not even a Hispanic dominant area. But whatever, he looked at the receipt and with attitude was questioning me like I was lying about 2 dollar fries. I told them they mess up every week I go there. One the employees then asked why I keep coming back?!?!. My kids thats why but never again after this.

One of the most annnoying experiences I’ve ever had with McDonald’s. I placed a breakfast order through the app at 10:21 AM, arrived at the store at 10:25 and immediately marked that we were there, but the drive thru line was ridiculously long. I did not even reach the speaker until 10:32. When I finally got to the speaker, the employee told me she could not make or give me my order because breakfast ended at 10:30. Hilarious. My order was placed before the cutoff AND I was physically at the store before 10:30. The delay was caused by their line, not me. Because my kids were already excited about McDonalds, I had to place a brand new order and pay again. I also used reward points on the original order and I have still not gotten my points back or any kind of email about a refund or cancellation. The employee said she would get the manager and then never did. When I asked for the manager’s name, she refused to give it to me and said there were too many managers and she would have to walk back there. That is not an excuse. This situation was handled terribly. I should not be punished for your slow drive thru. Such an embarrassing location.