McDonald's Menu Prices at 25681 Fir Road ★2.3 (66)

Rudest customer service ever….Not that it matters, but this is by far the worst McDonald’s ever. To be so brand new, stop hiring incompetent people to run your business, because they have no respect for your business or your customers. They will be the demise of your company. The manager accused me of lying about not getting the 10 piece nuggets. I got a drink holder box in the bag, instead of the nuggets. She said she put the nuggets in the bag and I tried to explain no, it was a drink holder and we didn’t even order drinks. She hung up on me. Let me be clear when I say…I am not trying to go to hell for lying about chicken nuggets. DO BETTER PEOPLE!

I have ordered three times from this place and all three times I've had to wait at least more than 10 minutes, I am writing this review after several weeks of it being open and they are still struggling! Today I ordered a pickup meal and it took them 25 minutes to get it out, fries were soggy and gross and the employees were dancing around, having fun instead of being focused on making sure product was up and ready to go out they are always holding on something. Last visit they held for 10, almost 15 minutes for one large fry, so if you are in a hurry I encourage you to go somewhere else or down the road to Webb City! Edit: A review from my sister in law that went today 12/6/25. The employees had no manager on duty, they were screaming at each other and it took them 1 hour to get people's orders out. Insane, this place needs investigated!

I understand this is a new restaurant and they're working out the Kinks. However whenever I go in there to pick up my doordash orders there's a line of people with complaints about their food being made incorrectly. And I hate to give a negative review however this morning I went in to get a iced caramel coffee, and it did not look anything like the vanilla color that it should have looked like, and she gave me a coffee with no ice. And when I said where's the ice, employee said well it probably melted, and I told her well you need to put more in it. It was the color of coffee and it tasted like water. And these coffee's are not cheap.I called to complain and the manager argued with me about the quality of the coffee I had just explained. I asked for a refund I need to bring my receipt back up there to get a refund however I no longer have it so I'm stuck with this horrible coffee. I think I'll go to another McDonald's and get the correct coffee. Sad that I have to do this.

2/19/2026 around 2:00pm my fiance and I came through the drive-thru and ordered a mcdouble meal and a hot and spicy mcchicken meal add cheese with hot honey and sweet and sour for the nuggets. We got no sauce, nothing was fresh, and my fiance's sandwich was just a regular mcchicken and they put hot honey on the sandwich which made it to where he couldn't eat it bc of the mixture of it and the mayo and amount they put on it. We also had to pull up and wait for almost 5 minutes which is ridiculous since nothing was fresh. Just about every time we come through even from it first opening, something in our order is messed up and rarely ever fresh. Pretty sad being a new location. Only good thing about this visit was the employee that took our payment was really nice and complimented us.

Parking lot was refreshing. I felt welcomed and secure in the lobby. There was several customers here but they were all served as quick as possible . I ordered a lot of food and it came out to me in less than 3 minutes. I didn't even have time to make our drinks before the server was holding my food ready to serve my family. Thanks for everything you guys do. Keep up the positive attitudes.