McDonald's Menu Prices at 5100 Harry Truman Dr ★3.3 (2475)

Drive thru service, I asked for a ranch wrap with lite ranch and a medium fry. the woman asked me and confirm, ranch wrap and what else. I repeated, a ranch wrap with LIGHT ranch, and a medium fry. We did this round about 1 more time, where I stated again, LIGHT RANCH on the chicken wrap and medium fry. When I get the food, tell the young sir to have a good day - just turns around, nothing. So drive away. Wrap feels room temperature. I open the wrap, I have a soggy chicken strip (wrapped for who knows how long) and NOT light ranch. I couldn't even eat it and had to throw it out the window. I know its fast food.. but I asked for light ranch 3 times for a reason, to hopefully have a wrap that wasn't wrapped 3 hours before I ordered it. Fries were fine. But both the drive thru voice gal and the young sir that handed me my food. The gal ruined it not understanding what LIGHT RANCH means... it means have them wrap one fresh, with light ranch. 1 star and will never return.

merely asked if i could recieve my order inside, and within second i had a female manager who couldn't speak much english coming at me with an attiutude out of nowhere from the back. by the time i let she approached me two more times with attitude because i asked if i could get my order inside. 3 times she wanted to start an argument and wanted to rgue and chastise me, inside, on the floor, in uniform, inn front of other employees and customers. she didn't even know english nuymbers, asked me for my order number and didn't understand numbers, and i had to hold up fingers with the number of my order. i will report this to corporate as well. btw the initial cashier guy was great and just wanted to answer my question, it was the shrieking siren calls from the manager who decided it was my fault for her not being good at her job whatsoever.

Robert has singlehandedly kept me coming back for months and has consistently provided the best customer service and interactions you could ask for. He picks up the slack for sure. He has never been a source for my food issues. It's always 12pm to 6pm thats difficult Robert deserves a lot more. Great food. Good people. However I eat here about 5 to 10 times a week and I get the incorrect order maybe 2 times per week. Getting the correct order after the fact always takes a while (20+) minutes. And most curbside orders take about 15 minutes. Communication is key.

Never a good experience. Today, I asked for some sauce for a customer I was picking up for. The employee was extremely rude, cut me off, called me “baby” and refused to get me any sauce. He then walked away and ignored me as I continued talking to him. I told the customer to complain through DoorDash about the incorrect order that the inconsiderate employee didn’t care about.

SAFETY ISSUE. There was a very suspicious man..lurking in the children's playland. He did not have any children with him. He had a device with him that appeared to be recording. I caught him standing near the bathroom starring at my son. When I saw him..he quickly turned away and went into the bathroom and stayed for a while. It was very disturbing. ADULTS WITHOUT CHILDREN SHOULD NOT BE SEATED IN PLAYLAND!!!