McDonald's Menu Prices at 718 E 15th Street ★3.1 (935)

Lobby closed at 9 apparently. Ok cool. Sat in drive thru for 3 minutes till someone come on speaker. Then about another 2 minutes trying to complete my order. Pay window, the young lady didn't say a word. Took my card and had to ask for a recept. Pickup window was better. The lady was polite and had my food ready. My opinion, everyone wants a job and no one wants to work. My experience ruined it for me.

This location is the epitome of poor customer service. I stood at the register in the lobby for 5 minutes while at least 6 employees looked me in my eyes and acted as if I was Casper himself, yes, Casper the Friendly Ghost. They acted like I was invisible and waited until I had sense enough to leave. If I was the CEO, I would honestly consider ripping the name off this building or closing it because managers and the employees on their team all performed in the lowest tier today. This is truly a shameful location.

If I could give it a -10 I would. The customer service is nonexistent. If you hate working somewhere so much just quit.

We stopped on our way home during our drive from Springfield. We went in and used the restrooms, they were relatively clean, and then through the drive-through got chicken nuggets and fries. The staff were courteous and helpful, the food was served promptly and hot.

I just pulled up to this McDonald's in yazoo city they open up at 4 every morning. It's 4:38 I've sat at this speaker for 7 minutes the only car in line on this Sunday morning nobody comes to the speaker to take my order. So I just pulled up to the window it's a older lady walking back and fourth came and looked at me in my face twice didn't acknowledge me didnt come to the window and say not one word just ignored me like I'm not even there. On the internet the timing for breakfast is 4 why is it on this sunday I'm the only car in line it's almost 5 and nobody is taking orders and all I wanted was hash browns. Bad rude customer service and what makes it so bad Monday - Friday they taking orders left and right at 4 on the dot I don't know if they were short staffed this morning didn't wanna work but for it to be 4:46 now almost 5 and they not taking orders is ridiculous!!!! Had me waiting for nothing and rude attitudes no acknowledge no nun just look at you crazy like they don't know what's going on. Sad I will never come here again McDonald's has the worst customer service ever especially dealing with African American people in general they have the most horrible worst attitudes ever. Like we as the customers didn't make you fill out the application if you not friendly or a people person get out of fast food work go fine another job else where not dealing with people!!!!!!! I'm calling cooperate as well and they can go look at the camera too they gone see my suv was the only vehicle in line at 4:38 am but who cares right I'm just a customer trying to give my money to a company that doesn't value their customers at all!!!!! Update different day August 26, 2025 Tuesday Morning Now OK McDonald's here we go again it is 4:16 am yazoo city location once again it's after 4 nobody is taking orders at the speaker I pulled around I guess this lady with a blue shirt is the Manager on Duty gone say they open up at 5 am now. McDonald's y'all need to get y'all ducks in a row and get the time changed off the internet from 4 am to 5 am because on the internet it's says y'all are open. How y'all open up at 5 am this week and all last week it was 4 am y'all just do what y'all wanna do open up when y'all get ready y'all need to change the time on the internet then cause it still has 4 am on there!!!!!!! Guess I can't get no hash browns this morning either which is ridiculous!!! Whatever time is on the internet that says y'all are open that's what time y'all need to be open all the employees sitting down they got orange juice and breakfast they suppose to be working not eating but glad they can get a breakfast tho but I as a customer can't this is the worst location ever if I could give Zero stars I would!!! Don't come to this location keep passing right on by.