McDonald's Menu Prices at 3227 Denny Ave ★3.2 (1439)

I ordered food mobile at 12:12, I arrived at 12:20. The lady asked us nicely to pull around to a parking spot and said four food would be out quickly. Not to mention we were the only people’s in the drive thru. Two other people were parked in parking spots. We watched them get their food 10 minutes after we parked, no telling how long they waited. As we watched 3-4 cars pull around through the drive thru and end up parking as well. We watched a worker bring our food to all the people before us and several people after us. At 1:00 she said she was sorry and said the cook over looked our tenders and they would be out soon, 10 minutes to buy and she’s still bringing other people food out. So at 1:10 I kindly asked her for a refund because we never got her food. She gave us one but please do better. I ended up crying because I was so frustrated and hungry. I work in fast food that should never happen.

Don't waste your time ordering from the app . My client ordered from the at this morning , so she didn't need to leave her home. It was supposed to be pick up for breakfast. I went to pick it up, breakfast was available at the time that the order was made. It also Was paid for. But they said breakfast is no longer available ? My client told me when I called her to tell her what happened . she said she would've ordered lunch . If she knew this would of happened. But the app did not give her any choice but to order breakfast. I went inside to handle the situation. Showing a screen shot of receipt and order number. The manager tells me to show her the receipt I brought it up but then she didn't even look at it. I said I just want to make sure it's refunded at least. She then says I have to go get my client with her phone to end the process and complete to even change order. I drive and pick client up. With her phone in hand we go inside But then was told there was no reason to get her and her phone. It isn't about missing breakfast. It's the gas and time that it took out of our day to get it refunded when it was not needed to even be that way. My client also could not order another order on her phone cuz the order said in progress... so we then had to still order at the store. And now 5 hours later the money has just been received back on the card . Guys. Some people live day by day paycheck to pay check and somtimes that little bit of money on hold is the only Money that can be spent. Then we are waiting. Then there are the people that are old. 86 90 and have young people they pay for in home help. Do delivery services. Such as this. If this happens to somone like that how do we refund with out taking a disabled person out of there home? You have a ton of issues day by day. The ice cream machine does not work. Or an allergic reaction because you didn't listen to the order. You have angry customers because of attitude. Or dysfunction on the app. And online order if it's in place. It was paid for way befor morning was done. We know the cut off time. And your app only allowed us breakfast. Fix your app either put it where we cant order breakfastor let us have the freakin breakfast. And you will have happy customers. Stop waisting people's time. Especially the ones that do order 30 min in advance. No line inside or outside BTW. We just couldn't have our order .

These guys are busy, friendly, and fast and handled my unique order fast. No other McDs handle my order as well as these guys - I'm from out of town and visited here twice. That's the drive through. We had a 4-person order in addition to these 2 trips, and went inside for this. Took about 10 minutes and they got it all correct! I saw several online people come in while we were waiting. Hit the drive-thru if you're in a hurry. Seems like the online ordering was pretty timely, too.

I literally ordered 3 10 piece nuggets meals at the direct time 12:47am and I literally sat in the the parking lot over and hour after been told to pull around. And she was bringing out everyone order every 15-20 minutes. Poor service

This particular location is horrible. Last two times my family has been, the wait time in the drive thru was well over 30 minutes, today I only ordered a biscuit for my son and 35 minutes later I had to pull of so he wouldn’t be late for school, no biscuit and $6 gone. Prior to this we went in October and over an hour wait and food was wrong and cold. Hadn’t been back until today and this was last time. I will continue the extra drive to market st location where they are friendly and timely.