McDonald's Menu Prices at 717 S 1st St ★3.5 (1310)

I’m extremely disappointed with my recent experience at this McDonald’s. I ordered ahead and still waited 20 minutes before going inside to check on my order only to find out they hadn’t even started preparing it. After that, I stood there for another 10 minutes waiting for them to finally make my food. Not a single employee apologized for the delay or even acknowledged the inconvenience. To make matters worse, when we finally received our order, it was incorrect. Both drinks had no ice and were completely flat. The lack of attention to detail and basic customer service was shocking. While waiting, we could also hear employees openly talking about wanting to quit, which didn’t exactly inspire confidence in the experience. This location has been getting worse and worse over time, and it’s frustrating to see such a decline in both service and quality. Management seriously needs to step in and address these issues. Unfortunately it’s not possible to leave a 0 out of 5 stars so I had to leave 1… Save yourself the trip and make your food at home!

My order had a happy meal, mcnuggets, frys, and two drinks. Waited 30 minutes for my meal, only to realize the forgot my drink. Got that and left with my bag and realize they forgot an ENTIRE happy meal. Not impressed with the cleanliness either.

Worst mcdonalds. They are always so slow. Food tastes old. And the service sucks. I waited for over 20 minutes in curbside till I finally went in to check on my food. It was just sitting on the counter, for god knows how long. It wasnt even remotely warm.... Gross. And no apology. No sorry its busy or even any acknowledgement that id waited a long time. I get places get busy but, jeez.

For fast food, I always end up waiting forever here. I usually made mobile orders with the drive thru but even with 2 lanes, it took so long. Last time, thought I'd try a mobile order where you pick it up at the counter. I literally waited a good 20 minutes or more from time of ordering to getting food. Single item, not even a meal but I had to wait as the app wouldn't let me cancel!

Ordering from a kiosk makes everything you want pretty clear. However, this location still managed to mess everything up. It is embarrassing to go to a global chain, insert exactly what you want, and end up having to correct the employees about some sauces or order details they got wrong.