McDonald's Menu Prices at 1841 Suburban Ave ★3.4 (1797)

I visited this McDonald's location to purchase food for my children. My order included a McDouble from the $5 menu and a Happy Meal. Upon returning home, I discovered that the order provided was incorrect. I subsequently contacted the establishment to report the discrepancy. The individual who answered the call was the same employee who had assembled my order. She maintained that the order she prepared was accurate and then hung up on me. I decided to drive up there and talk to a manager, who also acted like she didn't know who answered the phone when I asked for the staff's name, but it's cool, I have a video. This location is always getting orders wrong or giving out cold food. The staff are disrespectful.

I’ve always had a good experience at this location on suburban. I’ve been coming here since I was a kid. I also come here every day for a Coke. Either there or the one on Cope. A manager came and asked me is there something wrong with the machine? I said no. Continue to ask me why I was doing it the way I told her so I can get the perfect amount of syrup so I end up getting more soda water basically. She says I have soda water in the back and I was like OK . Then said we can’t waste first of all whatever waste is happening as nobody’s business because they didn’t pay for it. Come here every single day and I’ve never had a problem. Until the manager wants to come up to me today acting like I’m stupid. Of course I called corporate and was told when I pay for my soda. I can get it anyway I want to. You guys should be receiving something about that shortly. I am going to add that. I usually don’t come until a little bit later, but everybody is so friendly nice and helpful whenever I come in. The lines can be long but they get them down pretty fast.

So I just went through the drive-through of this McDonald’s I ordered a big Mac meal with a large sweet tea and a 20 piece McNugget with sweet-and-sour sauce I get my drink and I get my food and I get home and when I taste the drink, it is unsweet and it has no ice or nothing in it. Keep in mind. I’m only three minutes away from the McDonald’s and they didn’t put my sauce in the bag in the nuggets were burnt overall not a very good McDonald’s.

No effort here.morning service is great afternoon's leave something to be desired. Gotta be pretty lazy to slap a burger together like this.

I’m extremely disappointed with the customer service at this location. The employees were rude and spoke to me in a disrespectful tone. I was polite and simply wanted help with my order. This experience made me not want to return. Management needs to retrain staff on basic customer service.