McDonald's Menu Prices at 21300 Rogers Dr ★3.3 (1161)

they didn't get me my order in time. i'm lowkey tipsy and need my 40 mcnug. where the food at?? thank you and your welcome.

All these reviews are accurate.. I’ve had a super long day, it’s been rough. Didn’t wanna cook or wait for DoorDash so I placed a mobile order and headed to pick it up as they’re the closet to us.. first off attitude is terrible. “So what did you order” like isn’t it supposed to tell you since I placed it online.. wanted to avoid this hence why I placed it online. “You got a 20 piece nugget.. um ok” like why are we judging? I haven’t ate all day and almost went to bed hungry because the mood I’m in is horrible. Get to the window. No greeting nothing. My drinks are sitting there. Whatever. Got the order 10-15ish minutes later, baby now screaming in the car.. didn’t wanna even bother check it as they just shut all the lights off just headed home. To realize they forgot the cookies. I won’t waste my time again with this place. They never fail to mess up but today out of all days just was it for me. I wouldn’t have ordered so late as well if everything didn’t say they’re open till 3:30am. 😒

Would give zero stars if i could. Couple mornings I was criticized because I ordered 2 hashbrowns and the opener is never ready when the store is open. And it is always a huge wait for food no matter what time I go or how many people are in line. Today I placed my order (6am) and went to go pick it up and they still were not open. Said I could cancel the order in the app to get my refund and when I try it says they are already preparing my order so I cannot cancel and get my money back so i now have to wait until lunch for my order to automatically cancels before i will know if i get my money back. This mcdonalds is trash and has very poor management.

1st drive-thru visit,got the wrong order.2nd visit 2 weeks later,they had no breakfast burritos,and the drive-thru attendant was inattentive and rude. These are NOT best practices in customer service and retention.I won't be back. Response to owner: Deferring me to a link to the "Customer care team" tells me that you have no interest in addressing these concerns and/or taking responsibility for your employees performance.I'm not taking any more of my time to repeat what I've already said

Brought my kids here to have lunch and was pretty disgusted with the state of the dining area surrounding the play place. There were multiple ants crawling in/on trash in the bin (how in middle of December?) and I happened to turn around to check out the corner behind me and it literally felt like I was eating in my garage; filled with cobwebs and dead bugs from the floor to as high up as I could see. Gave 3 stars for food because it came out hot but the dead bugs made me cringe because I can only imagine what the kitchen might look like. Service was fine. Can't say that I'll return to or order from this location again.